Select CheckIn Date

-

Select CheckOut Date

Select a valid date

November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December  25
Su
Mo
Tu
We
Th
Fr
Sa
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3

You are booking hotel for more than 30 days

Review Of Hotel Kasturi Palace & Restaurant0123401234

Rajbari, Darjeeling | 2.5 km drive to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.0
    Very Good

    32 Ratings, 16 Reviews

    excellent
    47%
    very good
    22%
    average
    22%
    poor
    3%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Value For Money3.4
    • Facilities2.0
    • Child Friendliness3.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is easy to locate on Hill Cart Road, with a clean and hygienic environment. Guests appreciate the friendly and helpful staff, along with delicious traditional food like butter roti and aloo paratha. The rooms offer awesome views, making for a pleasant stay. Some users mentioned that service can be slow, but overall, it's a decent experience for the price.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shyam p.family

    Thy are very professional. Rooms were great and the views from rooms were mind blowing. Just one issue which can be ignored with so many positive things” found bathroom a bit stinky

    Travel Month: Oct 2025

    Room: Double Super Deluxe Rooms (with view)

    5.0

    Awesome Hotel

    ashik c.group

    Easy to locate, very neat & clean, staffs are very helpfull. Good behaviour. heigennic, car parking also available

    Travel Month: Aug 2025

    Room: Triple Super Deluxe

    • user photos
    • user photos
    5.0

    Excellent Stay

    divyam s.family with 1 kid

    Overall experience is satisfactory for the price I paid. Location is on main Hill Cart road that connects to Mall road. It is busy and has traffic jams during rush seasons. Traditional foods/recipes are cooked good and I loved the butter roti and aloo paratha. Services should be improved. For instance bed sheets were not changed daily, hand soaps were not provided daily, and bathroom smelled bad upon entry. As said, overall it was good experience and value for money stay.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Triple Super Deluxe

    4.0

    Good Stay

    farhan a.family with 3 kids

    Hotel was good ...view from the room was awesome ...but there were only few staffs ...terrible service

    Travel Month: May 2025 (3-Night Stay)

    Room: Triple Super Deluxe

    5.0

    Excellent Stay

    sk a.family with 1 kid

    I had a very good and bad experience at the same time during my stay first positive sides are good view nice staff good behavior well maintained hotel negatives are my room bathroom door lock was damage my sisters room gyser was not working properly parking is mentioned but i didn't get parking staff told me to park outside hotel due to which someone damage my right side and windshield but i forgot my wedding ring and watch at hotel they did take care of that and return me the item that's why i will give full rating.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Double Bed Room

    5.0

    Excellent Stay

    rahul k.group

    Excellent services, comfortable room, proper hygeine. Staff is good, location is nice.

    Travel Month: Feb 2025

    Room: Deluxe Double Bed Room with Mattress

    • user photos
    • user photos
    • user photos
    5.0

    Good ambiance.

    yogesh s.family

    Good servicemen and very good clean ambiance, food quality very good, smooth check in, nice people.

    Travel Month: Jan 2025

    Room: Deluxe Double Bed Room with Mattress

    • user photos
    • user photos
    4.0

    Good Stay

    pranab k.

    Amazing experience at darjeeling but whether is not good this time, toy train travel cost is very high. They can do better of staff's hospitality and cleanness of hotel kasturi palace

    Travel Month: Jun 2023

    Room: Triple Super Deluxe Rooms (Valley view)

    3.0

    Average Stay

    satyendra s.

    The hotel service was very poor they took too much time to serve. The washroom was not clean and hygienic. Car service was also poor provided by hotel.

    Travel Month: Jun 2023

    Room: Double Deluxe Room

    2.0

    Food quality

    pankaj v.family

    Bad quality of food really not happy with food quality

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Double Deluxe Room (with view)

    3.0

    Average Stay

    avdhesh k.family

    Good staff but services are not good.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe Room (Double Person Only)

    • user photos
    • user photos
    • user photos

    Hotel Kasturi Palace & Restaurant has replied on Sun Oct 16 10:38:07 IST 2022

    Thankyou sir. We will improve on what we lack

    3.0

    Average Stay

    ajay b.group

    Stay was plea-sent food was goid

    Travel Month: Oct 2022

    Room: Super Deluxe Room

    Hotel Kasturi Palace & Restaurant has replied on Sun Oct 16 10:37:24 IST 2022

    Thank you sir. Hope for a better stay next time

    1.0

    Worst

    soumyadeb d.family

    Sanitize r meant in they don’t know

    Travel Month: Dec 2021

    Room: Deluxe Room

    Hotel Kasturi Palace & Restaurant has replied on Thu May 26 20:13:00 IST 2022

    Sorry for the inconvenience sir.

    5.0

    Excellent Stay

    sanjib d.family

    Nice ambience, quality food and well behaviour of staffs. That's all we got.

    Travel Month: Dec 2021

    Room: Deluxe Room

    • user photos
    • user photos

    Hotel Kasturi Palace & Restaurant has replied on Mon Jan 03 19:44:39 IST 2022

    Thank you so much sir. Do visit again

    3.0

    Good rooms & OK location

    joyeeta c.family

    Hotel location is on the hill cart road not difficult to find. But if you don't have a reserved car every time you will face difficulty to reach the taxi stand as shared cabs are very less and almost comes full. Difficult to reach hotel as well after 9pm from Mal by shared cab. No nearby restaurant or snacks shop, have to depend on hotel food if you are not carrying it. And hotel foods are only veg and very costly and subject to availability based on prior order. So if you need dinner there you need to order before 6pm. So not a preferred option if you are preferring to spend time in Mal at evening.

    Travel Month: May 2016

    Room: Super Deluxe

    1.0

    Terrible Stay

    r k.family

    The Hotel is not a hotel but a dingy hole which has the worst possible environment perfect to spoil the vacation. The smelly place has broken toilets full of fungus, non-functional geysers, dirty linen, very small rooms not worth living, uncourteous thugs as staff. All in all a very forgetful experience.

    Travel Month: Oct 2014

    Room: Super Deluxe

    Areas in Darjeeling

    Reviews of other Darjeeling Hotels

    Show More

    Five Star Properties in Darjeeling

    Mayfair Jungpana

    0 1 2 3 4 0 1 2 3 4

    ₹ 30,500

    Per Night

    In Kurseong

    In Kurseong

    MAYFAIR Hill Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 10,834

    Per Night

    Mall Road

    Gandhi Road

    Top Searched hotels nearby Darjeeling

    Mayfair Tea Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 9,899

    Per Night

    Siliguri

    Ranipool

    Kalimpong Khasmahal

    Pankhabari Rd

    Lemon Tree Hotel,Siliguri

    0 1 2 3 0 1 2 3 4

    ₹ 5,099

    Per Night

    Sevoke Road

    Gangtok

    Pradhan Nagar

    Lemon Tree Hotel Gangtok

    0 1 2 3 0 1 2 3 4

    ₹ 4,050

    Per Night

    Sungava

    Hotel Saffron Crest

    0 1 2 3 0 1 2 3 4

    ₹ 5,685

    Per Night

    Sevoke Road

    Similar Star Rating Hotel in Darjeeling

    The Himalayan Paradise

    0 1 2 0 1 2 3 4

    ₹ 875

    Per Night

    Gandhi Road

    Sarat Homestay

    0 1 2 0 1 2 3 4

    ₹ 1,500

    Per Night

    Takdah

    Sumitel J B Park

    0 1 2 0 1 2 3 4

    ₹ 2,155

    Per Night

    Chauk Bazaar

    Laskus

    0 1 2 0 1 2 3 4

    ₹ 1,500

    Per Night

    West Point

    Darjeeling, Hillside Inn

    0 1 2 0 1 2 3 4

    ₹ 1,500

    Per Night

    West Point

    Chauk Bazaar

    Mall Road

    Hotel Norling Retreat

    0 1 2 0 1 2 3 4

    ₹ 2,660

    Per Night

    Gandhi Road

    Hotel Arjay Valley

    0 1 2 0 1 2 3 4

    ₹ 2,040

    Per Night

    Gandhi Road

    Similar Property Type in Darjeeling

    Mall Road

    Hotel Mount Meridian

    0 -1 0 1 2 3 4

    ₹ 2,800

    Per Night

    Mall Road

    The Rope Resort

    0 1 2 0 1 2 3 4

    ₹ 1,000

    Per Night

    Senchal

    MAYFAIR Hill Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 10,834

    Per Night

    Mall Road

    Darjeeling, Hillside Inn

    0 1 2 0 1 2 3 4

    ₹ 1,500

    Per Night

    West Point

    THE RETREAT

    0 1 2 0 1 2 3 4

    ₹ 6,900

    Per Night

    Chauk Bazaar

    Norbuling homestay

    0 -1 0 1 2 3 4

    ₹ 1,250

    Per Night

    Sukhia Pokhari

    HOTEL ARANIKO

    0 0 1 2 3 4

    ₹ 900

    Per Night

    Chowrasta