The property is located near Chennai airport, making it convenient for travelers. The staff is friendly and professional, and the receptionist is responsive to guests' needs. However, some guests have reported issues with cleanliness, such as stained bedsheets and smelly bathrooms. The food service needs improvement, with limited options and open serving conditions. Some guests have also reported rude behavior from staff and poor maintenance, such as roaming cockroaches and broken amenities. Despite some drawbacks, the property offers a comfortable stay at a reasonable price.