I had a very unpleasant stay at this hotel. The experience was disappointing from the very beginning. I had booked my room through MakeMyTrip, where the images clearly showed a room with a balcony. However, upon arrival, the hotel denied providing that room and instead gave me a different one. On top of that, I was charged a higher price, only to be given a room in terrible condition.
The room was unhygienic, dirty, and had a constant bad odour. The washroom was filthy and not properly maintained. To make matters worse, I found insects inside the room. The environment was extremely uncomfortable, and it felt far from what was promised in the booking.
The staff were unhelpful and unprofessional, which added to the frustration. Instead of resolving the issue, they showed no concern for the guest’s comfort.
This hotel misrepresented its rooms, overcharged, and failed to provide even the basics of cleanliness and hospitality. I have also attached images as proof of the condition of the room and facilities.
I would strongly advise others to avoid this property.