The property is located in the heart of Katra, making it convenient for visitors to Mata Vaishno Devi. Rooms are spacious and clean, with good bathroom facilities. The staff is cooperative and helpful. However, some guests have reported issues with hot water availability, poor room service, and lack of cleanliness. The property is surrounded by restaurants and markets, making it easy to find food and other amenities. Overall, the property is a decent option for those looking for a budget stay in a central location.