The property is located in a good location and is easily accessible. The staff is polite and well-behaved. Room service is good and prompt. However, some guests have complained about the cleanliness of the rooms, with dirty bedsheets and towels being a common issue. Some guests have also reported poor quality food and unclean drinking water. The property offers both AC and air-cooled rooms, but some guests have reported being given air-cooled rooms instead of the AC rooms they had booked. Overall, the property has received mixed reviews with some guests having a pleasant experience while others have faced issues with cleanliness and food quality.