My recent experience at Hotel Lavanya Heritage was, without a doubt, the worst hotel stay I have ever had. I spent approximately 5 hours there, and it was a complete waste of time and money due to the appalling hygiene standards.
The room was disgustingly unclean. There was visible dust on the furnishings, and the bed sheets were clearly not fresh. The towel provided looked heavily used and unhygienic.
However, the absolute worst part was the severe presence of bed bugs. They were everywhere in the bed, making it impossible to sleep. We spent the entire night suffering from this infestation, which is completely unacceptable for any hotel, let alone one calling itself "Heritage."
The combination of uncleanliness and a pervasive bed bug infestation made our stay a nightmare. I strongly urge anyone considering booking here to AVOID this property. Management needs to immediately address these serious hygiene and pest control issues.
Rating: 1/5 Stars (If I could give 0, I would)