The property is located very close to the Golden Temple, making it a convenient stay for visitors. The staff is polite and helpful, and the food is good. However, some guests have complained about the cleanliness of the rooms and bathrooms, with issues like cockroaches, bad smell, and unhygienic conditions. The rooms are small and basic, and some amenities like kettles and TV remotes are missing. The property needs renovation and maintenance, and some guests have faced issues with room service and slow response from staff.