Review for Lee Grand Hotel, Coimbatore ⭐⭐☆☆☆
I recently stayed at Lee Grand Hotel, Coimbatore, for two days. The overall stay was comfortable, but there are several areas where the hotel needs improvement:
Positives:
• The rooms were clean and fairly comfortable for a short stay.
• Basic facilities were provided, and the check-in process was smooth.
Areas for Improvement:
• Location: The hotel is situated inside a narrow area, which makes accessibility a bit inconvenient.
• Amenities: Limited amenities are provided. Only breakfast is available at the hotel; for lunch and dinner, guests need to step out, which can be difficult if you don’t want to travel much.
• Late Checkout Charges: I requested a 2-hour extension during checkout, but they charged ₹200 per hour. Despite staying for two days and checking in late at 12 midnight on the first day, there was no consideration or flexibility, which was disappointing.
• Service: There was no staff assistance for luggage handling, which can be uncomfortable for guests, especially families or elderly travelers.
Overall Experience:
The hotel is okay for a basic short stay, but customer service, flexibility, and amenities can be improved to make the stay more comfortable and guest-friendly.