Guests have reported a mix of experiences at this property. While some appreciated the polite staff and early check-in option, many others encountered significant cleanliness issues, including dirty rooms and unkempt bathrooms. Complaints also included non-functional AC and TV, lack of hot water, and poor service response. Guests expressed frustrations over misleading images and double bookings, leading to discomfort. On the flip side, a few had a pleasant stay, citing well-maintained rooms and decent breakfast services.