The property's location is good and near to major temples and the Ganga ghat. The staff behavior is cooperative and friendly. However, the property management and room service are poor. Some guests complained about rude behavior, unclean rooms, and lack of basic amenities like TV, AC, and hot water. Some guests also faced issues with room allocation and had to climb stairs without handrails. On the positive side, some guests had a pleasant stay and appreciated the spacious and clean rooms, good food, and excellent service.