The property is located near Ernakulam Town Railway Station, making it easily accessible. Guests appreciated the clean and spacious rooms, with well-maintained washrooms. The staff was friendly and professional, providing excellent service. The food was delicious and reasonably priced. However, some guests faced issues with the noise level and limited English proficiency of staff. The property offers amenities like a swimming pool, fitness center, and spa. Overall, guests had a pleasant stay and would recommend the property for its value for money.