The property has received mixed reviews from guests. While some guests have appreciated the helpful and kind staff, others have complained about the rude behavior of the staff. The property's location and spacious rooms have been appreciated by many guests. However, the cleanliness and maintenance of the property have been a major concern for many guests. Several guests have complained about the poor condition of the bathrooms and the lack of basic amenities like hot water and drinking water. Overall, the property seems to have potential but needs improvement in terms of maintenance and cleanliness.