The property has received primarily negative feedback. Guests frequently mention poor cleanliness, with dirty rooms and bathrooms, broken fixtures, and unpleasant odors. The staff is often described as rude and unhelpful, leading to frustrating experiences. Many reviewers express dissatisfaction with amenities like non-functional TV and air conditioning. Although the location near New Delhi Railway Station is noted as a plus, the overall sentiment suggests a lack of value for money and considerable maintenance issues.