The property is located in a good location and the staff behavior is excellent. Guests have praised the homely and delicious food. However, some guests have complained about the poor room conditions, terrible room service, shortage of water, and uncleanliness. The property has a narrow and dirty entrance road, faulty lift, and no parking. Some guests have also complained about the rude behavior of the manager. On the positive side, the property has good staff, spacious and clean rooms, and is near the mall. Overall, the property has received mixed reviews.