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Gandhi Nagar, Nagpur | 7.8 km drive to Dr. Babasaheb Ambedkar Nagpur Airport
570 Ratings, 215 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a prime location near the LAD metro station and is praised for its friendly and cooperative staff. Many appreciate the complimentary breakfast, though options may be limited. However, cleanliness issues in some rooms and washrooms have been noted, along with inconsistencies in service. Some guests found the room conditions not matching their expectations based on online descriptions.
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hotel maitrayee
Very excellent stay. polite staff and services were very good. food here is quiet tasty
Room: Deluxe Room
excellent location and service
Excellent hotel and staff service also the location is very good. Good breakfast too
Room: Deluxe Room
Horrible exp at Hotel Mai
stay was horrible, terrible.. I can't explain. We booked super deluxe room and they gave deluxe room with zero amenities. even the room was not clean. waste of money. I need my refund from MMT.
Room: Super Deluxe
Hotel Maitrayee has replied on Sat Oct 04 17:32:55 IST 2025
Dear Ms sonam tiwari, We are truly sorry to hear about your disappointing experience. It is unacceptable that you received a lower category room with poor cleanliness and no amenities.Your feedback is important, and we hope the issue is resolved promptly.
Terrible Stay
Rooms are very bad, images on the site are very misleading. Rooms are not at all clean. Very bad experience.
Room: Deluxe Room
Hotel Maitrayee
Dear Mr Yash Sinha, We are sorry to hear about your disappointing experience. Your feedback about room cleanliness and misleading images is important and will be reviewed seriously to make necessary improvements.
Average Stay
property was ok location we got easily *breakfast was complimentary* *but we didn't had breakfast* *as restaurant was in basement and area was smelly*
Room: Premium Deluxe
Hotel Maitrayee has replied on Mon Sep 22 16:46:22 IST 2025
Dear Mr VIJAY RATHOD, Thank you for your feedback. We are glad you found the location convenient. We are sorry to hear about the issue with the restaurant. Your comments will help us improve the overall experience.
Good Stay
Only thing that I did not liked about the room is the Washroom, washroom was not dry, So it’s kind of mess.
Room: Deluxe Room
Hotel Maitrayee has replied on Mon Sep 08 17:04:30 IST 2025
Dear Mr Nayan Wadhwani, Thank you for your feedback. We are glad you liked the room overall and apologize for the washroom issue. We will work on improving the drying and cleanliness to make your stay more comfortable.
Good Stay
The room was clean and the staff was very nice and co operative. The location is on the road and near to nagpur railway station. Breakfast was included in my booking. overall it was a decent experience staying in this hote The room was clean and the staff was very nice and co operative. The location is on the road and near to nagpur railway station. Breakfast was included in my booking. overall it was a decent experience staying in this hotel
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Aug 27 17:18:26 IST 2025
Dear Ms Dimple Mehta,Thank you for your detailed review. We are glad you had a comfortable stay and appreciated the clean rooms, friendly staff, and convenient location. Looking forward to hosting you again.
Poor Stay
Here I have stayed in 19.08.2025 . Whatever I had seen during booking as like wallpaper,table,washroom . Not found properly snaps attached for the room 101. Need to correct it and properly modification for the room . - payment done and facility on zero . *Cancellation policy not applicable in this hotel . Pls add on it . Thnks ®ards// Sonu Tiwari
Room: Deluxe Room
Hotel Maitrayee
Dear Mr Sonu Tiwari, Thank you for sharing your experience, Mr. Tiwari. We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding Room 101 and the mismatch with booking images is noted, and we will work on updating the photos and improving the room accordingly. We also acknowledge your concern about the facilities and cancellation policy. Your comments have been forwarded to the management for necessary action. Thank you again for bringing this to our attention.
Excellent Stay
Staff was very supportive, hotel was clean and the location was very convenient
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Aug 27 17:20:09 IST 2025
Dear Mr Deepak L, Thank you for your kind words. We are glad you found the staff supportive, the hotel clean, and the location convenient. Hope to see you again soon.
Poor Stay
Note really good. Pros: Spacious room. AC, geyser etc. work Cons: Unhygienic - we found 5 live cockroaches when returned to the room late at night. water was dripping from false ceiling in the washroom. the flush in the toilet malfunctioned couple of times - with water not stopping. overall, ok-ish hotel, but not how it's made out to look in the images
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Aug 27 17:20:46 IST 2025
Dear Mr Saurav Mitra, Thank you for your honest feedback. We sincerely apologize for the issues you faced during your stay, especially regarding cleanliness and maintenance. Your concerns have been noted and will be addressed on priority to improve guest experience. We appreciate you bringing this to our attention.
Nice and comfortable stay
Nice and comfortable stay. And affordable as well. Though short but breakfast was also good. I will definitely choose this hotel again when I will visit Nagp Nice and comfortable stay. And affordable as well. Though short but breakfast was also good. I will definitely choose this hotel again when I will visit Nagpur
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Aug 27 17:22:16 IST 2025
Dear Mr Piyush Bhavsar, Thank you for the lovely feedback. We are glad you had a comfortable and affordable stay, and enjoyed the breakfast. We look forward to welcoming you again on your next visit to Nagpur.
Terrible Stay
Ok
Room: Deluxe Room
Hotel Maitrayee has replied on Tue Aug 19 17:16:43 IST 2025
Dear Mr Tanmay Mahajan, We are sorry to hear that your stay was not satisfactory. Your feedback is important, and we will work to improve. Thank you for sharing.
Good Stay
Great food
Room: Deluxe Room
Hotel Maitrayee has replied on Tue Aug 19 17:19:04 IST 2025
Dear Mr Naval Ganekar, Thank you. We are happy to hear you enjoyed the food. Looking forward to serving you again.
Average Stay
The hotel was strictly average. The facilities were ok, breakfast had very few options . The location is a big plus.
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Jul 30 17:32:02 IST 2025
Dear Ms Shweta Tabeck, Thank you for your honest feedback. We are glad you liked the location and will work on improving our facilities and breakfast variety. Hope to serve you better next time.
Good Stay
Clean and Neat Hotel, Perfect located nearby to LAD Metro Station. Needs to Improve Dining. Rooms quietly spacious
Room: Super Deluxe
Hotel Maitrayee has replied on Wed Jul 30 17:33:29 IST 2025
Dear Mr RAKESH KADAM, Thank you for your feedback. Glad you found the hotel clean and well located. We will work on improving the dining experience. Hope to see you again soon.
4 ⭐⭐⭐⭐ out of 5 stars
Location is good( LAD metro).liked the breakfast (taste & variety) they offered me as complimentary.
Room: Premium Deluxe
Hotel Maitrayee
Dear Mr Guest, Thank you for your feedback. We are glad you liked the convenient location near LAD metro and enjoyed the complimentary breakfast. Hope to welcome you again soon.
Absolutely Appalling Experience – Avoid at All Costs!
Disgusting Experience – Stay Away! Our stay at Hotel Maitrayee was horrendous from the very first moment. The receptionist was shockingly rude and tried to dupe us into taking two Deluxe Rooms instead of our confirmed booking of 1 Deluxe and 1 Premium Deluxe. Only after repeatedly showing proof did they reluctantly correct it — no apology. The rooms were filthy, dusty, and reeked of smoke. No fruit basket as promised, and the mini snack bar was given only after showing the MMT app. The bathroom was grimy, fixtures kalk-covered, and the shower barely worked. Curtains had cigarette burn holes, and the linen was a nightmare — stained yellow, black, and even with blood spots. When we asked for fresh sheets, the staff replied, “Stains are on all linen but it’s washed.” Unbelievable. We called MMT customer service over 20 times — not one response. It’s disgraceful that MMT lists such a place. This was not just poor service — it was a complete failure. Avoid this hotel like the plague. One star is generous.
Room: Deluxe Room|Premium Deluxe
Hotel Maitrayee has replied on Fri Jul 25 17:11:52 IST 2025
Dear Mr Ameya Sanjeev Jadhav, I am really sorry to hear about your terrible experience at Hotel Maitrayee. Your detailed feedback highlights serious issues that should never happen.
Good Stay
Property location, food amenities and services were all too good to resist from booking it everytime. Just AC needs to be changed as ac were on but they didn't cooled the room also there is space for improving hot water supply.
Room: Deluxe Room
Hotel Maitrayee has replied on Fri Jul 25 17:13:16 IST 2025
Dear Mr Guest, Thank you for your great feedback. We are glad you loved the location, food, amenities, and service. Noted your concerns about the AC and hot water we will work on improving those. Looking forward to your next stay.
excellent hotel for stay, it was clean breakfast was on time. and proper.
The environment was well-maintained and presented a high standard of cleanliness. it was all good and I loved my stay.
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Jul 30 17:34:24 IST 2025
Dear Mr dushyant panwar, Thank you for your lovely feedback. We are happy you enjoyed the clean and well maintained environment. Looking forward to welcoming you back.
Average Stay
Only plus point of this hotel is location and ample parking space. Few rooms are bigger and somewhat maintained. Other rooms are below standards. Breakfast options are very limited and cleanliness is low.
Room: Deluxe Room
Hotel Maitrayee has replied on Wed Jul 30 17:35:05 IST 2025
Dear Mr Gaurav Borikar, Thank you for your honest feedback. We are glad you appreciated the location and parking. We will work on improving room maintenance, cleanliness, and breakfast variety to enhance the overall experience.
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