Location:
While Hotel Majestic is situated in Old Kolkata, an area known for its historic charm, the atmosphere surrounding the hotel did not live up to expectations. The presence of two bars right in front of the reception creates a chaotic environment, especially if you're looking for a peaceful stay.
Rooms:
The rooms were disappointing, with old and rusty furniture that gave a rundown feel. The condition of the rooms did not match the hotel's portrayal, making the stay uncomfortable. If you expect cleanliness and modern amenities, this hotel might not meet those standards.
Noise & Atmosphere:
The biggest issue was the noise. The bars in front of the hotel played loud music till 1 am, making it impossible to sleep. This is a major drawback for anyone seeking a restful night's sleep. The atmosphere felt more like a night club than a hotel, which is not ideal for families or anyone looking for peace and quiet.
Service:
The service was poor from the very start. The receptionist was unprofessional, drinking in front of guests while they were waiting to check in. This behavior set a negative tone for the entire stay. The staff's lack of hospitality and disregard for customer comfort made the experience even worse.
Facilities:
There was little to praise in terms of amenities. The hotel's infrastructure seemed outdated, and basic expectations of cleanliness and a welcoming environment were not met.
Overall Experience:
Overall, Hotel Majestic in Old Kolkata failed to provide a decent stay. With its rundown rooms, excessive noise, and unprofessional service, it did not offer the comfort or quality you would expect from even a budget hotel. This experience was far from pleasant, and it’s not a place I would recommend if you’re looking for a peaceful and comfortable stay in Kolkata.