The property is located near Malad railway station, making it convenient for business travelers. The rooms are spacious and well-maintained, with good room service. The staff is supportive and polite. The property has a vegetarian restaurant that serves good food. However, some guests complained about the unhygienic and congested location, unprofessional staff, and poor maintenance of the property. Some guests also faced issues with amenities like AC, TV, and Wi-Fi. Overall, the property has mixed reviews, with some guests having a comfortable stay while others facing issues.