service was terrible issues room without even proper inspection with no basic toiletries like moisturizer,oil, tooth brush , tooth paste , rooms were not sound proof at all seems like staying in a sabji mandi lot of worker noise , breakfast was terrible low quality , in the name of juice providing maaza a sugar drink highly unhygienic won't recommend to anyone a big no no 👎👎👎👎👎
HOTEL MARINE HOUSE has replied on Wed Dec 11 12:46:41 IST 2024
Dear Guest,
Thank you for choosing to stay at Hotel Marine House Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect.
Thanks & Regards