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Review Of Hotel Mastana Palace

Benia Bagh, Varanasi | 1.8 km drive to Kashi Vishwanath Temple

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    2.7
    Average

    101 Ratings, 48 Reviews

    excellent
    13%
    very good
    19%
    average
    20%
    poor
    16%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 4
    • 2
    • 5
    • 1
    • 2
    • 4
    • 5

    Rating Categories

    • Location1.3
    • Cleanliness2.5
    • Room3.2
    • Value For Money2.3
    • Facilities2.5
    • Child Friendliness2.8
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    Guest reviews highlight mixed experiences at the property. Some guests appreciated the spacious rooms, cleanliness, and helpful staff. However, others mentioned issues like unhygienic conditions, rude behavior from staff, and inconvenient location. Limited food options and lack of room service were also noted. Overall, the property seems to have a range of experiences, with positives like cleanliness and spacious rooms, but negatives like location and service issues.

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