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You are booking hotel for more than 30 days

Review Of Hotel Matrix Inn, Pune

Chakan, Pune | 32.3 km from city centre

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    • BUSINESS
    • SOLO
    3.3

    Good

    20 User Reviews and 54 Ratings

    Location4.4

    Cleanliness1

    Value for Money3.4

    Food3.4

    Amenities3.2

    Child friendliness2

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Guna Shekhar . Dec 09, 2024

    Good

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    Excellent Stay

    Rated 5.0 by Sandeep Tiwari . Business Traveller . Nov 13, 2024

    Matrix hotel location ok and food quality is very good & service good. Matrix ju. & sr. M amber person is too good. If second time given chance visit then i will stay in matrix hotel.

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    Nice hotel

    Rated 5.0 by Ishan Singh . Solo Traveller . Mar 02, 2024

    All amenities are perfect including laundry, all vibes are great. Whatever are the stay days easy and great smell.

    • hotelImg
    • hotelImg
    • hotelImg

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you had an incredible experience during your time here. Our team is dedicated to providing top-notch serv... Read more

    Wanna stay peacefully with budget friendly.

    Rated 5.0 by Sai Chandu . Business Traveller . Jan 03, 2024

    The room is decent and clean. The staff response is quick. The service was good. The budget was good enough to afford for a business travel.

    • hotelImg
    • hotelImg

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you had an incredible experience during your time here. Our team is dedicated to providing top-notch serv... Read more

    Ood

    Rated 4.0 by RAHUL KUMBHAR . Business Traveller . Dec 14, 2024

    Good for business class. Need to modify the hotel rooms, it's comparatively dull of wall colours. Good service and food is also good.

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    Average Stay

    Rated 3.0 by suneel dwivedi . Solo Traveller . Sep 28, 2024

    Rooms are not cleaned properly, bedsheet are not changed, washroom also not cleaned. Food quality is low but charges are very high

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    Average Stay

    Rated 3.0 by Pulkit Sharma . Jun 19, 2024

    3

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest Greetings from Matrix Inn Association With We Hotels Thank you for sharing your thoughts on your recent stay. We're grateful that you chose our hotel and appreciate your feedback. We're sorry to hear that we fell short of meeting your expectations. Your comments abou... Read more

    Average Stay

    Rated 3.0 by amanat Hassan . Mar 14, 2024

    Breakfast is not good. Room ac was not cooling.

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest Greetings from Matrix Inn Association With We Hotels Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Sincerely, Matrix Inn Association With We Hotels- Man... Read more

    Average Stay

    Rated 3.0 by Rahul Kaushik . Mar 04, 2023

    the place and staff are good, but language barrire but at night when power cuts happen no backup is available, also in complementary breakfast you can avail 1 paratha only if you demand for a second it is chargeable ,poha was good 👍

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    Hotel Matrix Inn, Pune has replied on Apr 06, 2023

    Dear guest, warm greetings! thanks and appreciate you rating. Hope you to select us for next visit. Read more

    Stay management

    Rated 3.0 by Mahendra soni . Business Traveller . Jan 11, 2023

    Stay arrangement was very bad. No hot water for bath. Btw foos quality was good.

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    Hotel Matrix Inn, Pune has replied on Apr 06, 2023

    Dear valued guest, greetings from hotel. We regret for caused inconvenience and apologise. Request you to give us a chance to change your experience about the hotel. Have a great weekend ahead Read more

    Average Stay

    Rated 3.0 by Himanshu Saxena . Jul 16, 2022

    3

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    Hotel Matrix Inn, Pune has replied on Oct 08, 2022

    Himanshu saxena thank you so much for penning down your review. We are glad to know that your stay was extremely comfortable. We look forward to welcome you back soon. Thanks and regards, team matrix inn pune chakan Read more

    Poor Stay

    Rated 2.0 by Ramesh M . Business Traveller . Jul 25, 2024

    Cleanliness average, water tap not working properly, no hot water to bath, after struggling half an hour half buckt water supplied thru bucket.

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    Room facilities are not good.

    Rated 2.0 by Mohd Firoz Khan . Business Traveller . Jul 11, 2024

    Room are old design, furniture,room light are not good. My Booking was double bed but give me single bed room.

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    Hotel Matrix Inn, Pune has replied on Jul 12, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more

    Stay elsewhere.

    Rated 2.0 by Prachet Joshi . Business Traveller . Jun 13, 2024

    Torn bedsheets, leaking shower with no hot water, broken windows, overall pathetic experience even if you're planning to stay over for just one night.

    Do you find this helpful?

    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more

    Poor Stay

    Rated 2.0 by Ankit Savla . May 15, 2024

    Landline facility unavailable, rooms not upto the mark, toilets are not clean

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more

    Not a value of room booking guest.

    Rated 2.0 by Waseem Kureshi . Business Traveller . Feb 16, 2024

    They are not serious about booking customers; worst condition room provide after waiting. Whereas i already informed him about late check in. Room window was broken heavy noise come from roadside, bathroom is in dirty condition, and also bathroom window in broken. Inside storage almirah having heavy dust inside. No intercom facility. They confirm tv is working but total time no tv worked. After many follow-ups result is zero.

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels The hotel apologizes for the negative experience while highlighting its commitment to customer satisfaction and “flawless service. The response also uses the guest’s name, thanks them for their valuable feedback, ... Read more

    Poor Stay

    Rated 2.0 by Akhilendu Akhilendu . Oct 15, 2023

    No intercom facility in the room, so problem in getting room service. Bathroom flush not effective.

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    Hotel Matrix Inn, Pune has replied on Nov 25, 2023

    Dear Guest, Warm greetings! Thank you for your feedback and your recent stay with us. We have noted your comments and forwarded to the concerned team. Awaiting for your future stay with us. Read more

    Poor Stay

    Rated 2.0 by SACHIN AMRITKAR . May 31, 2023

    Over all room cleaning is not good, bad smell in the room. Television is not initially working. No provision of hot water. Cost per night comparatively very high. Out side view is also very dirty. Will never recommend to anyone.

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    Hotel Matrix Inn, Pune has replied on Sep 02, 2023

    Dear Guest, Warm greetings! Kindly accept sincere apology for inconvenience caused, We have taken your feedback into consideration and discussed with our team. We look forward to welcoming you again on your next visit . Read more

    Bad experience at matrix inn - overall not good experience, not good revei

    Rated 1.0 by Rajesh Kumar . Business Traveller . Jan 17, 2024

    Mosquitoes in room, hot water not available, no telephone in room, lift not working, overall not good experience

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    Hotel Matrix Inn, Pune has replied on Jul 10, 2024

    Dear Guest, Greetings from Matrix Inn Association With We Hotels We're deeply sorry to learn about the terrible experience you had during your stay. Your feedback is truly distressing, and we apologize for the unacceptable conditions you encountered. This is not reflective of t... Read more

    Very pathetic service

    Rated 1.0 by Abhishek Patki . Family Traveller . Feb 14, 2023

    Zero value for money. Rude staff spl hotel manager

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    Hotel Matrix Inn, Pune has replied on Apr 06, 2023

    Dear guest, warm greetings, thank you for taking the time to tell us about your experience at the hotel. We are sorry that your experience did not meet your expectations. Please allow us to express our sincere apologies. We appreciate you sharing your concerns, hope that you will... Read more

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