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FAMILY
BUSINESS
SOLO
3.3
Good
20 User Reviews and 54 Ratings
Location4.4
Cleanliness1
Value for Money3.4
Food3.4
Amenities3.2
Child friendliness2
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Guest Reviews
Excellent Stay
Rated 5.0 by Guna Shekhar . Dec 09, 2024
Good
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Excellent Stay
Rated 5.0 by Sandeep Tiwari . Business Traveller . Nov 13, 2024
Matrix hotel location ok and food quality is very good & service good. Matrix ju. & sr. M amber person is too good. If second time given chance visit then i will stay in matrix hotel.
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Nice hotel
Rated 5.0 by Ishan Singh . Solo Traveller . Mar 02, 2024
All amenities are perfect including laundry, all vibes are great. Whatever are the stay days easy and great smell.
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you had an incredible experience during your time here. Our team is dedicated to providing top-notch serv... Read more
Wanna stay peacefully with budget friendly.
Rated 5.0 by Sai Chandu . Business Traveller . Jan 03, 2024
The room is decent and clean. The staff response is quick. The service was good. The budget was good enough to afford for a business travel.
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you had an incredible experience during your time here. Our team is dedicated to providing top-notch serv... Read more
Ood
Rated 4.0 by RAHUL KUMBHAR . Business Traveller . Dec 14, 2024
Good for business class. Need to modify the hotel rooms, it's comparatively dull of wall colours. Good service and food is also good.
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Average Stay
Rated 3.0 by suneel dwivedi . Solo Traveller . Sep 28, 2024
Rooms are not cleaned properly, bedsheet are not changed, washroom also not cleaned. Food quality is low but charges are very high
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Average Stay
Rated 3.0 by Pulkit Sharma . Jun 19, 2024
3
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest
Greetings from Matrix Inn Association With We Hotels
Thank you for sharing your thoughts on your recent stay. We're grateful that you chose our hotel and appreciate your feedback. We're sorry to hear that we fell short of meeting your expectations. Your comments abou... Read more
Average Stay
Rated 3.0 by amanat Hassan . Mar 14, 2024
Breakfast is not good. Room ac was not cooling.
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest
Greetings from Matrix Inn Association With We Hotels
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.
Sincerely,
Matrix Inn Association With We Hotels- Man... Read more
Average Stay
Rated 3.0 by Rahul Kaushik . Mar 04, 2023
the place and staff are good, but language barrire but at night when power cuts happen no backup is available, also in complementary breakfast you can avail 1 paratha only if you demand for a second it is chargeable ,poha was good 👍
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Hotel Matrix Inn, Pune has replied on Apr 06, 2023
Dear guest, warm greetings! thanks and appreciate you rating. Hope you to select us for next visit. Read more
Stay management
Rated 3.0 by Mahendra soni . Business Traveller . Jan 11, 2023
Stay arrangement was very bad. No hot water for bath. Btw foos quality was good.
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Hotel Matrix Inn, Pune has replied on Apr 06, 2023
Dear valued guest, greetings from hotel. We regret for caused inconvenience and apologise. Request you to give us a chance to change your experience about the hotel. Have a great weekend ahead Read more
Average Stay
Rated 3.0 by Himanshu Saxena . Jul 16, 2022
3
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Hotel Matrix Inn, Pune has replied on Oct 08, 2022
Himanshu saxena thank you so much for penning down your review. We are glad to know that your stay was extremely comfortable. We look forward to welcome you back soon. Thanks and regards, team matrix inn pune chakan Read more
Poor Stay
Rated 2.0 by Ramesh M . Business Traveller . Jul 25, 2024
Cleanliness average, water tap not working properly, no hot water to bath, after struggling half an hour half buckt water supplied thru bucket.
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Room facilities are not good.
Rated 2.0 by Mohd Firoz Khan . Business Traveller . Jul 11, 2024
Room are old design, furniture,room light are not good. My Booking was double bed but give me single bed room.
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Hotel Matrix Inn, Pune has replied on Jul 12, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more
Stay elsewhere.
Rated 2.0 by Prachet Joshi . Business Traveller . Jun 13, 2024
Torn bedsheets, leaking shower with no hot water, broken windows, overall pathetic experience even if you're planning to stay over for just one night.
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more
Poor Stay
Rated 2.0 by Ankit Savla . May 15, 2024
Landline facility unavailable, rooms not upto the mark, toilets are not clean
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
We're truly sorry to hear about the disappointment you experienced during your stay with us. Your feedback is concerning, and we apologize for not meeting your expectations. We understand your frustration with the... Read more
Not a value of room booking guest.
Rated 2.0 by Waseem Kureshi . Business Traveller . Feb 16, 2024
They are not serious about booking customers; worst condition room provide after waiting. Whereas i already informed him about late check in. Room window was broken heavy noise come from roadside, bathroom is in dirty condition, and also bathroom window in broken. Inside storage almirah having heavy dust inside. No intercom facility. They confirm tv is working but total time no tv worked. After many follow-ups result is zero.
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
The hotel apologizes for the negative experience while highlighting its commitment to customer satisfaction and “flawless service. The response also uses the guest’s name, thanks them for their valuable feedback, ... Read more
Poor Stay
Rated 2.0 by Akhilendu Akhilendu . Oct 15, 2023
No intercom facility in the room, so problem in getting room service. Bathroom flush not effective.
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Hotel Matrix Inn, Pune has replied on Nov 25, 2023
Dear Guest, Warm greetings! Thank you for your feedback and your recent stay with us. We have noted your comments and forwarded to the concerned team. Awaiting for your future stay with us. Read more
Poor Stay
Rated 2.0 by SACHIN AMRITKAR . May 31, 2023
Over all room cleaning is not good, bad smell in the room. Television is not initially working. No provision of hot water. Cost per night comparatively very high. Out side view is also very dirty. Will never recommend to anyone.
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Hotel Matrix Inn, Pune has replied on Sep 02, 2023
Dear Guest, Warm greetings! Kindly accept sincere apology for inconvenience caused, We have taken your feedback into consideration and discussed with our team. We look forward to welcoming you again on your next visit . Read more
Bad experience at matrix inn - overall not good experience, not good revei
Rated 1.0 by Rajesh Kumar . Business Traveller . Jan 17, 2024
Mosquitoes in room, hot water not available, no telephone in room, lift not working, overall not good experience
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Hotel Matrix Inn, Pune has replied on Jul 10, 2024
Dear Guest,
Greetings from Matrix Inn Association With We Hotels
We're deeply sorry to learn about the terrible experience you had during your stay. Your feedback is truly distressing, and we apologize for the unacceptable conditions you encountered. This is not reflective of t... Read more
Very pathetic service
Rated 1.0 by Abhishek Patki . Family Traveller . Feb 14, 2023
Zero value for money. Rude staff spl hotel manager
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Hotel Matrix Inn, Pune has replied on Apr 06, 2023
Dear guest, warm greetings, thank you for taking the time to tell us about your experience at the hotel. We are sorry that your experience did not meet your expectations. Please allow us to express our sincere apologies. We appreciate you sharing your concerns, hope that you will... Read more