The property is located in a prime location with good room service and maintenance. However, some guests complained about the ongoing construction work and poor lift maintenance causing disturbance during the night. Some guests were satisfied with the room service and staff behavior, while others found the rooms to be small and average. Hygiene and cleanliness were also a concern for some guests. Overall, the property has a satisfactory stay with good facilities and polite staff, but there is room for improvement in terms of cleanliness and maintenance.