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Review Of Hotel MBC Citadel Nashik0123401234

Satpur, Nashik

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    935 Ratings, 450 Reviews

    excellent
    50%
    very good
    32%
    average
    10%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4
    • 3
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.4
    • Room4.2
    • Food3.9
    • Hospitality4.0
    • Value For Money4.0

    Sort by:

    Positive first
    5.0

    Excellent Sta

    parag a.family with 1 kid

    Excellent Stay. The location is good especially if planning to visit Trimbakeshwar. Ample parking space is there. Rooms are spacious, spik and span. Washrooms are neat and clean and toiletries are provided. The restaurant provides good options and the taste is awesome. Staff is cooperative. Highly recommended!!

    Travel Month: Oct 2025

    Room: Executive Room

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    4.0

    Small room with okay amenities

    bhanu a.couple

    Location is good and easily located. Food was okay. The hotel room was very small but had all the essential requirements for a night stay. Found the toilets a bit unclean and stained.

    Travel Month: Oct 2025

    Room: Deluxe Queen Room

    4.0

    Good Stay

    dinesha n.family

    Hotel amenities are good but service required improvement and required remainders. Hot water quality, toilet structure needs to be reviewed. restaurant rate are comparatively high. stayed in room no 205 for one day.

    Travel Month: Oct 2025

    Room: Deluxe Queen Room

    3.0

    Average Stay

    apoorva l.couple

    Despite repeated reminders, the team did not clean the room even once. The AC kept switching on and off randomly. Polite staff but disappointed with the service.

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Comfy Stay

    deepali s.couple

    I would like to describe in very few words that will be Good and Comfortable. Staff are very gentle and soft spoken. I will surely like to visit again

    Travel Month: Oct 2025

    Room: Deluxe Queen Room

    5.0

    Excellent stay

    jeetu c.family

    Stay was pleasant, rooms, washrooms are well maintained and clean. Staff is polite and welcoming. Food is fatastic.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Fri Oct 17 17:24:15 IST 2025

    Dear Mr. Jeetu, Namaste! Thank you for taking the time to share your feedback. We are so pleased that your stay was pleasant and that you found the rooms and washrooms well-maintained and clean. Our team works hard to ensure every guest feels welcome, so it's wonderful that you found the staff polite and welcoming. And we are thrilled you enjoyed the fantastic food! We look forward to welcoming you back again soon. Best Regards, Management - Hotel MBC Citadel Nashik

    3.0

    Worst behavior

    shailesh p.business

    It was nice but the behavior of reception staff is not good. They even listen anything after check out. It was worst experience to deal with reception staff.

    Travel Month: Oct 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Fri Oct 17 17:35:01 IST 2025

    Dear Mr. Prajapati, Namaste! Thank you for taking the time to share your feedback regarding your recent stay. We sincerely regret any inconvenience or frustration you experienced, and we appreciate you bringing this to our attention. We have investigated the issue with our team. We understand that our reception staff was adhering to the hotel policy of awaiting clearance from Housekeeping before confirming the room status, and they were attempting to explain this process. While this is our standard procedure to ensure the highest quality of service and room preparation, we apologize if the communication was unclear. We hope to have the opportunity to serve you again soon to provide a seamless and enjoyable experience. Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    great stay having great time

    shital c.couple

    the stay is good but the telephone don't work at all other wise it's good very easy shaking and check out

    Travel Month: Oct 2025

    Room: Deluxe Queen Room

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    Hotel MBC Citadel Nashik has replied on Fri Oct 17 17:37:01 IST 2025

    Dear Ms. Chavan, Namaste! Thank you for sharing your feedback! We are glad to hear that you had a good stay and found the check-in and check-out process very easy. We sincerely apologize for the inconvenience caused by the non-working telephone in your room. We hope to welcome you back soon! Best Regards, Management - Hotel MBC Citadel Nashik

    4.0

    Good Stay

    astitva s.family

    Nice location and food is good But I would like to point out one thing that you should provide slippers in your rooms.

    Travel Month: Sep 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Mon Oct 13 13:03:06 IST 2025

    Dear Ms. Mishra, Namaste! Thank you for your review! We are so glad to hear that you enjoyed our nice location and that the food was good. Your feedback is well noted and we shall surely take this into consideration. We hope to welcome you back again soon! Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    kothapalli r.family with 1 kid

    good hotel for short stay only for night sleep. little pricy but neat and clean rooms. rooms size is small for am executive room

    Travel Month: Sep 2025

    Room: Executive Room

    Hotel MBC Citadel Nashik

    Dear Mr. Rajesh, Namaste! Thank you for your feedback. We are delighted to note that you found our hotel rooms neat and clean. However, our room sizes are mentioned for reference on the site and prices change according to demand in our area. We hope you visit us again and give us another chance to serve you better. Best Regards, Management - Hotel MBC Citadel Nashik

    3.0

    Average Stay

    santosh k.business

    property location is good. Room service is average cutlery provided not appreciated. complementary breakfast, repeated everyday over all ok ok

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Queen Room

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    Hotel MBC Citadel Nashik has replied on Mon Oct 13 14:57:45 IST 2025

    Dear Mr. Kadu, Namaste! Thank you for taking the time to share your feedback. We are glad to hear that you found our property location to be good. We are surprised to read your comments on cutlery and breakfast as we haven't heard any such feedback from our guests. However, we shall surely look into the same and we hope you give us another chance to serve you. Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    falguni d.family

    very good service staff and food and rooms were clean n tidy everything worked.. only little small but everything was great buffet was sweet.. good stay

    Travel Month: Sep 2025

    Room: Business Twin Room (2 Separate Beds)

    Hotel MBC Citadel Nashik has replied on Mon Oct 13 12:47:10 IST 2025

    Dear Ms. Devdas, Namaste! We appreciate you taking the time to share your positive feedback. We are so glad you enjoyed the service, staff, food, and found your room clean and tidy with everything working well. It's great to know you also loved the buffet! We do understand your note about the size and appreciate your understanding that everything else was great. We look forward to welcoming you back for another good stay! Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    amiya m.family

    The rooms are not very large but ery well designed and maintained very clean. Comofortable mattress . New property . Restaurant service and menu very good. Morning buffet was very good and overall a very good experience and value for money

    Travel Month: Sep 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Sat Oct 11 15:34:31 IST 2025

    Dear Amiya Mund, Namaste! Thank you so much for your wonderful review! We are delighted to hear that you had a very good experience and found us to be great value for money. It’s great to know that while the rooms may not be large, you found them to be very well designed, maintained, and clean, and that you enjoyed the comfortable mattress. We are also very proud that you appreciated the restaurant service and menu, and especially enjoyed the morning buffet. We are glad our new property lived up to your expectations! We look forward to welcoming you back again soon. Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Value for money!! Amazing experience

    hareesh p.family

    Good maintenance, great experience . amazing food in zaika restaurant. Friendly staff provided quick service.

    Travel Month: Sep 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Fri Sep 26 17:51:46 IST 2025

    Dear Mr. Hareesh, Namaste! Thank you for taking the time to share your feedback! We are thrilled to hear you had a great experience with us. It's wonderful to know that you noticed our efforts in good maintenance and enjoyed the amazing food at Zaika Restaurant. We shall definitely pass your compliments on to our culinary team! We also appreciate you highlighting our friendly staff and the quick service they provided. We look forward to welcoming you back for another fantastic visit! Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    value for money hotel

    ankit g.business

    good hotel value for money hotel staff is also good rooms are also clean

    Travel Month: Sep 2025

    Room: Business Twin Room (2 Separate Beds)

    Hotel MBC Citadel Nashik has replied on Fri Sep 26 17:43:50 IST 2025

    Dear Mr Gandhi, Namaste! We are delighted to hear that you found our hotel to be good value for money. Delivering a great experience that doesn't break the bank is a top priority for us. It's also wonderful to know that you appreciated the cleanliness of the rooms and the service from our good staff. We will certainly pass along your compliments to the team! We truly appreciate your feedback and hope to welcome you back for another great stay soon! Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    anirudh.family

    nice property good food stay was good.

    Travel Month: Sep 2025

    Room: Business Twin Room (2 Separate Beds)

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    Hotel MBC Citadel Nashik has replied on Sat Sep 20 15:32:14 IST 2025

    Dear Mr. Dhoot, Namaste! Thank you so much for the kind words! We are thrilled to hear you enjoyed our property and the food. We can't wait to welcome you back again soon. Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    mayur p.

    All services are good Hotel Best nd clean nd fresh Room are Fresh nd Good Soft nd all

    Travel Month: Sep 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Sat Sep 20 15:29:55 IST 2025

    Dear Mr. Pawar, Namaste! Thank you for your positive feedback on your recent stay at our property. We are delighted to know that you enjoyed the fresh rooms and prompt services. We hope you visit us back again soon. Best Regards, Management - Hotel MBC Citadel Nashik

    4.0

    Good Stay

    nikhil j.group

    A short stay with clean room and good food. Good for group, family. Overall a good place to stay. .

    Travel Month: Sep 2025

    Room: Executive Room|Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Wed Sep 17 17:59:57 IST 2025

    Dear Mr. Jadhav, Namaste! Thank you for the review! We are glad to hear that you had a good stay and enjoyed the clean rooms and good food. It's wonderful to know that you found our hotel suitable for groups and families. We hope to welcome you back again soon! Best Regards, Management - Hotel MBC Citadel Nashik

    5.0

    Excellent Stay

    rutuja j.

    The location was good and the rooms were good.... Everything is best The staff is also very cooperative .

    Travel Month: Sep 2025

    Room: Business Twin Room (2 Separate Beds)

    Hotel MBC Citadel Nashik has replied on Wed Sep 17 18:03:46 IST 2025

    Dear Ms. Jagtap, Namaste! Thank you for your fantastic review! We are so glad you enjoyed our good location, rooms, and cooperative staff. We hope to welcome you back again soon! Best Regards, Management - Hotel MBC Citadel Nashik

    4.0

    Good Stay

    nirali s.family with 1 kid

    I appreciate the client care shown by staff at Citadel. I felt happy that the chef understood my needs and made tea the way I wanted. It made my day! Thanks Citadel!!

    Travel Month: Sep 2025

    Room: Deluxe Queen Room

    Hotel MBC Citadel Nashik has replied on Wed Sep 17 18:02:17 IST 2025

    Dear Ms. Sharma, Namaste! Thank you for your wonderful review! We are so happy to hear that our staff's client care and the special attention from our chef made your day. We believe that small details can make a big difference, and we are thrilled that we could make your tea just the way you like it. We can't wait to welcome you back again! Best Regards, Management - Hotel MBC Citadel Nashik

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