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Review Of Hotel Minerva

Bow Bazaar, Kolkata | 1.2 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    131 Ratings, 85 Reviews

    excellent
    11%
    very good
    18%
    average
    26%
    poor
    18%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 3
    • 2
    • 4
    • 2
    • 1
    • 1
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness2.5
    • Room2.5
    • Value For Money2.6
    • Food2.4
    • Security3.3

    Sort by:

    Positive first
    2.0

    Poor Stay

    paresh r.loyalty-iconsolo

    Very third-class hotel. Nothing is good in this hotel: not the bed, the bathroom, or anything else. Nothing is hygienic in this place.

    Travel Month: Aug 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    anil s.loyalty-iconbusiness

    Very good location and very good service and oll food service in room verry extent time service and oll is good

    Travel Month: Mar 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    tamalkant s.business

    Not a family place to be. You may book just to spend few hrs to refresh. Swampy room with very unhygienic towels.

    Travel Month: Feb 2024

    Room: Deluxe Room

    1.0

    Terrible stay, never going back again

    himadri s.solo

    They room was aweful, damp, dirty, pillows were moldy and the pillow covers were torn. Washroom was also very dirty, and when i asked them to change it they replied all the rooms are in the same condition, which is just awful

    Travel Month: Jan 2024

    Room: Deluxe Room

    4.0

    One day stand for ongoing bustour from kolkata.

    melanie m.solo

    Hotel staffel was friendly, the room very big and clean for indian standard. Enjoyed the restaurant and a good coffee server in a can. Free water and soap in the room. Very near to esplanade bus stand. Great stand for solo travelar.

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Hotel very wors

    anurag p.couple

    Hotel room is very poor condition, no room service, not cleaning the room, very cheap hotel, i am never again visit this hotel

    Travel Month: Dec 2023

    Room: Deluxe Room

    5.0

    Best hotel

    ashish a.business

    Best comfortable staff behaviour. Best service, best place for all connecting area

    Travel Month: Dec 2023

    Room: Deluxe Room

    2.0

    Bad hotel

    amrendra s.solo

    Room was not clean bathroom was leaking gegar was not working all amenities are not satisfactory not to stay

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    R

    meenal.business

    No breakfast item was available, not even a water bottle was provided-room was very very dirty. Geyser was broken, tap was not working. No safe place for females. Drunken men were sitting in corridor. Very terrible and scary experience. Do not suggest it to anyone. Give my money back.

    Travel Month: Nov 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    meenal s.family

    Worst hotel. The hotel smells of alcohol. Nobody comes to clean the room. The gyser was broken and risky. Overpriced as per the experience. No room service, they did-not give eventea but everyone asked for tip while checking out

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    anil s.loyalty-iconcouple

    Good service resturant and front office manager break fast is very good and room is very big ac service is very good lift service is 24 howr

    Travel Month: Aug 2023

    Room: Deluxe Room

    1.0

    I will never do it again(india)

    sanjeevkumar c.family

    I reached the hotel around 23. 45. The reception was filled with alcohol and cigarette smell. Hotel staff were very rude. I had booked two rooms for four members, they gave one room in 2 nd floor and another in 5th floor. I said give me rooms side by side in the same floor. Even though the hotel has no guests, they refused. Somehow managed in a single room with extra mattress. The hotel look like a hunted house. My family was very much scared. I was helpless to book good hotel nearby. I will never recommend this hotel anymore. Makemytrip please don't book hotel for your customers, other wise you will loose your reputation. It was really a horrible experience

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Nice

    mohandass m.loyalty-iconbusiness

    Good. Service.

    Travel Month: Jun 2023

    Room: Deluxe Room

    4.0

    good 💯

    ajay.loyalty-iconsolo

    very supportive staff, good food and location, rooms are spacious, ac needs service as those are too old

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    angshuman d.family

    Location is great. I am very satisfied.

    Travel Month: Apr 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    chirag.loyalty-icon

    Staff was very good food was ausam rooms are clean

    Travel Month: Jan 2023

    Room: Deluxe Room

    2.0

    Unhygiene

    sr l.loyalty-iconsolo

    Dirty and unhygiene, only few rooms are fine rest is dirty and poor

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Feedback

    manash k.business

    Very poor in service and totally dissatisfied

    Travel Month: Oct 2022

    Room: Deluxe Room

    3.0

    Stay

    indrajeet.family

    Hotel was not clean and same as shown. Food not good and costly. Overall not good stay

    Travel Month: Oct 2022

    Room: Deluxe Room

    4.0

    Good Stay

    ramesh a.loyalty-icongroup

    This Hotel is good for stay. Require some more clean

    Travel Month: Jan 2020

    Room: Deluxe Room

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