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Review Of Hotel Mirana,Guwahati

Borjhar, Guwahati | 9 minutes walk to Lokpriya Gopinath Bordoloi International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    1543 Ratings, 663 Reviews

    excellent
    36%
    very good
    36%
    average
    17%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 1
    • 4
    • 1
    • 4
    • 5
    • 1
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room4.8
    • Value For Money3.8
    • Food3.3
    • Security3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property is ideally located just a short walk from Guwahati airport, making it super convenient for travelers with early flights. Guests appreciate the spacious and clean rooms, friendly and helpful staff, and decent food options. While some feedback suggests that cleanliness and maintenance could be improved, the overall experience seems satisfactory for a quick transit stay.

    Sort by:

    Positive first
    5.0

    Convenient Airport Location and Pleasant Stay

    keerthi m.family with 2 kids

    We really appreciated how close the hotel was to the airport—it made our early check-in very convenient, and being able to walk to the departure terminal was a big plus. The ambience was pleasant and our stay felt comfortable. We enjoyed the food, and the staff were extremely polite and helpful throughout. The checkout process was quick and easy. Overall, we had a great experience and would happily stay here again.

    Travel Month: Oct 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Thu Oct 23 21:35:56 IST 2025

    Dear Guest, than you for choosing to stay with us and taking your time to share your feedback. We are glad to know that your stay was comfortable with us and thank your for appreciating the quality of food and services of our staff.It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again. Thank you

    1.0

    Terrible Stay

    apratim d.

    AC doesn't work, bed sheet are dirty, room is not maintained

    Travel Month: Oct 2025

    Room: Deluxe Room

    Hotel Mirana,Guwahati has replied on Fri Oct 17 14:31:28 IST 2025

    Dear Guest, thank you for your feedback. We are extremely sorry for the inconvenience caused during your stay. We will definitely put our best efforts to improve the services suggested by you. Looking forward to get more opportunities to serve you better. Thank you

    1.0

    Terrible Stay

    bibin v.couple

    Room smelled so did the corridor. The bed was really bad with old bedsheets. irlt was a nightmare. Bathroom also had this bad smell. Overall for us the stay was really bad. Only good thing was that the hotel is 800m from airport which was the reason we booked it. But it was a torture. Will not recommend.

    Travel Month: Oct 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Fri Oct 17 14:32:39 IST 2025

    Dear Guest, thank you for your feedback. We are extremely sorry for the inconvenience caused during your stay. We will definitely put our best efforts to improve the services suggested by you. Looking forward to get more opportunities to serve you better. Thank you

    1.0

    Terrible Stay

    kotha k.solo

    Complaint Regarding Property Stay and Refund Issue When I checked into the property, I was informed that lunch would be available at 12:00 noon. However, when I went down to the restaurant at 12:00 noon, they excused me, stating the cook was not available and asked me to return at 1:00 PM. I immediately refused and informed MMT (MakeMyTrip) about the situation. Neither the property nor MMT took any immediate action or offered a satisfactory response. Due to the poor service, I immediately checked out from the property. The manager at the reception counter promised me a total refund. Today, I received a call from MMT, and they have not processed the refund. Instead, they are giving me a "dilemma" (likely a voucher or credit), saying I will have "this and that facilities" for a next booking. I urge you to avoid such practices with your valuable customers. I expect the total refund that was promised. I hope this organized version helps you communicate your complaint effectively. Would you like me to help you draft an email based on this organized complaint?

    Travel Month: Sep 2025

    Room: Executive Room (Standard)

    4.0

    Good Stay

    swarup k.family

    Good hospitality, Good Food and walking distance from Guwahati airport,though cleanliness can be improved

    Travel Month: Oct 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Thu Oct 16 11:53:26 IST 2025

    Dear Guest, Thank you for choosing to stay with us and taking your time to share your feedback. We are glad to know that you liked our hospitality and food. We would also like to thank you for your suggestion to improve the cleanliness.We will definitely look into that. It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again.Thank you

    2.0

    Poor Stay

    shyamal b.family with 1 kid

    Average room, nearby airport that was only good for us. Food was ok, but after so much of requesting breakfast was not given , because we check out at 8.15am.

    Travel Month: Sep 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Mon Oct 06 17:25:55 IST 2025

    Dear Mr Borah, thank you for choosing to stay with us and taking our time to share your experience. We are extremely sorry for the inconvenience caused during your stay. Guest satisfaction is our first priority but due to some unavoidable circumstances we could not deliver it at time. We apologise for that and hope to have further opportunities to serve you better.It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again.Thank you

    1.0

    Terrible Stay

    bhaskar.couple

    everything was broken at hotel bathroom tap basin tap lights all ,, bedsheet was not too clean there was stain ac was not working nicely ... according to priceI it was not good,,, would not recommend this place to anyone

    Travel Month: Oct 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Mon Oct 06 11:49:50 IST 2025

    Dear Guest, thank you foo choosing to stay with us and taking your time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Thank You

    5.0

    Excellent Stay

    bansuklang s.solo

    Hotel is located near the Airport. It is cleaner than other nearby hotels. The staff is very helpful. Special thanks to Bapan, one of the staffs, who went out of his way to help me in ensuring printing of all my documents. 👍👍

    Travel Month: Sep 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Sun Oct 05 12:28:56 IST 2025

    Dear Guest, thank you very much for choosing to stay with us. We are happy to know that you liked the cleanliness of and thank you appreciating our staff. Your appreciation gives us the strength to do better . It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again. Thank you

    4.0

    stay at Mirana

    shiji g.family with 2 kids

    As it’s very close to Airport , it’s good as a transit stay . Food was also good . We could just walk to the nearby market as well .

    Travel Month: Sep 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Sun Oct 05 12:30:34 IST 2025

    Dear Guest, thank you for your feedback

    2.0

    very poor serv

    jatinder s.solo

    staff not very welcoming and breakfast not provided even it's included in package

    Travel Month: Sep 2025

    Room: Executive Room (Standard)

    5.0

    Excellent Stay

    ngimchube y.couple

    The stay was soo pleasant.... plus we really loved the foods . It was A+ the food . Room service was also A+ reception A+ . All the management team were soooo cool and kind , i highly recommend to everybody this hotel

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos

    Hotel Mirana,Guwahati has replied on Sat Sep 13 16:09:43 IST 2025

    Dear Guest, thank you for choosing Hotel Mirana for your stay. Guest satisfaction is our first priority and we are glad that you enjoyed your stay. We would also like to thank you for appreciating our staff and food. We really enjoyed hosting you and looking forward to welcome you back at Hotel Mirana again. Thank you...

    3.0

    Average Stay

    parth s.

    MakeMyTrip offered me a complimentary upgrade, but the hotel denied it saying no upgraded rooms were available. Later, after I had already checked out and reached the airport, the hotel manager called me saying he had forgotten to add the breakfast bill and asked me to pay it afterwards. Hotel Mirana

    Travel Month: Aug 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Thu Sep 11 18:23:14 IST 2025

    Dear Valued Guest, we are glad to hear from you and would like to inform you that we could not be able to upgrade you that day as all the Deluxe room were prebooked and occupied. We are extremely sorry for the inconvenience caused .It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again.Thank you.

    3.0

    Average Stay

    amlanjyoti t.

    Wonderful stay! Clean rooms, friendly staff, and excellent service. The food was delicious, location perfect, and atmosphere welcoming. Truly felt like home away from home. Highly recommended for everyone!"

    Travel Month: Aug 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Thu Sep 11 18:30:10 IST 2025

    Dear Guest, thank you for choosing Hotel Mirana for your stay. We are glad that you enjoyed your stay and thank you for appreciating our staff and food. We really enjoyed hosting you and looking forward to welcome you back at Hotel Mirana again. Thank you

    4.0

    Good Stay

    michael.group

    The hotel was very comfortable, pluse the service off the hotel was very fine more than expectations. Also the best was near the Airport.. Hope so too visit soon.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Mirana,Guwahati has replied on Thu Sep 11 18:24:08 IST 2025

    Dear Guest, thank you for your feedback. Please do visit again.Thank you

    4.0

    Good Stay

    smita.

    the room was clean and the air conditioning was good the washroom was good except for the door was damaged but its ok breakfast was good and fulfilling.The room service food was not good thought as we ordered monchow soup which was bland and the paneer chilli was very spicy. Room service and the staff were good.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Wed Aug 27 15:40:07 IST 2025

    Dear Guest, thank you for your valuable feedback and sorry for the inconvenience caused during your stay. It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again.Thank you

    4.0

    good for an overnight stay close to the airport

    arun k.solo

    good can be better with cleaning toilets and options for food at room during early morning and late nigh good can be better with cleaning toilets and options for food at room during early morning and late night

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Mirana,Guwahati has replied on Wed Aug 27 15:42:43 IST 2025

    Dear Guest thank you for your feedback and suggestions .

    5.0

    Excellent Stay

    nabajyoti d.couple

    neat and clean hotel. staff are very polite. room service is also Good. value for money

    Travel Month: Aug 2025

    Room: Executive Room (Standard)

    Hotel Mirana,Guwahati has replied on Wed Aug 27 15:43:28 IST 2025

    Dear Guest, thank you for your feedback

    5.0

    Excellent Stay

    shounak c.

    Hotel room was spacious and the stay was comfortable. Food was also good.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Mirana,Guwahati has replied on Fri Aug 22 10:41:01 IST 2025

    Dear Guest, thank you for your feedback.

    5.0

    Excellent Stay

    deepak d.couple

    Excellent, Team is Good, Only walking distance from Airport. Nice experience Excellent, Team is Good, Only walking distance from Airport. Nice experience. Wonderful experience

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Mirana,Guwahati has replied on Fri Aug 22 10:44:28 IST 2025

    Dear Guest, thank you for your feedback and we are happy to know that your stay was excellent with us. It was pleasure to have you with us and sincerely looking forward to welcome you back at Hotel Mirana again, Thank you

    2.0

    Poor Stay

    manjesh d.group

    3

    Travel Month: Aug 2025

    Room: Executive Room (Standard)

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