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COUPLE
FAMILY
BUSINESS
SOLO
2.9
Average
17 User Reviews and 42 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Nikunj khunt . Nov 20, 2024
Good hotel
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Excellent Stay
Rated 5.0 by arvind bansal . Oct 13, 2024
Nice room
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Service
Rated 5.0 by Vivek Maurya . Couple Traveller . Oct 07, 2024
Nice hotel for family and couple staff are very helpful and cooperative hotel is good location. Very good service by hotel staff
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for reviewing us.
We are truly delighted that you had an entertaining and amazing experience and most importantly, the friendliness and attention provided by our caring team.
I shall pass on your compliments to all my associates for whom it will be ... Read more
Excellent
Rated 5.0 by Mizanur Rahman . Family Traveller . Apr 15, 2024
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on May 10, 2024
Thank you for your valuable feedback Read more
Good Stay
Rated 4.0 by Dhananjay Sarkar . Solo Traveller . May 15, 2024
Stay was comfortable, hospitality wise thay are good but faced difficulty in finding the hotel as their online map location is not correct
and the nearby locality was very bad
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for reviewing us.
We are truly delighted that you had an entertaining and amazing experience and most importantly, the friendliness and attention provided by our caring team.
I shall pass on your compliments to all my associates for whom it will be ... Read more
Average Stay
Rated 3.0 by Chandra Prakash Tiwari . Solo Traveller . Dec 23, 2023
Average food quality property over all good and amenities so so. Detailed discuss my stay is not satisfied
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on May 10, 2024
Thank you for your valuable feedback Read more
Poor service and name is wrong of hotel and breakfast not good tea is not t
Rated 2.0 by Pabitra Mahato . Business Traveller . Sep 16, 2024
The name of the hotel is taj residiency not moon residiency and in breakfast they not give tea overall bad
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Sep 27, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Poor Stay
Rated 2.0 by Hemant Meena . Jun 22, 2024
Dining was not being served through reception, we have to call some outsider, there was no basic medicine facility, even after saying i had to go and purchase locally. Even the name of the hotel is also taj residency in place of moon residency. Google location is also 1km far from the original location.
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Jitendra Chitte . Aug 28, 2024
. terribly 😔
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Sep 27, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Jitendra Chitte . Aug 24, 2024
help less,care less owenr person & staff ,my 2 booking confirm but only 1 room availability, i am very harsment 👎👎😡😡
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Sep 27, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Pathetic hotel stay
Rated 1.0 by Sayantan Ghosh . Business Traveller . Jul 01, 2024
- pathetic hotel stay, where we faced - water issues, twice power cut daily on an avg, even got current shocks from wash-basin & other taps that the management adhered. No food stall or restaurant nearby, so had to purchase food from the hotel itself at a higher price. Yes, hotel shifting was offered, but was not possible after an entire day's hard-work and 2 days sleeplessness. - train is at 5 pm, no room allocation for us since 11 am. Now i am sitting beside a dustbin, a literal "dirty dustbin" which is actually making me think do i deserve this. The entire waiting room is packed up, nowhere to go thus our place is where all are spitting & keeping luggage.
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Shani kumar . Apr 11, 2024
Cold water is not here gear also not working ac is not working shifted other room
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Sandeep Kothari . Business Traveller . Mar 02, 2024
There was no one in the hotel to attend on time. There was no towel, water or soap nothing. The service was too pathetic
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Worst staff and management, poor facilities
Rated 1.0 by Shiv Shankar Ghosh . Business Traveller . Oct 24, 2023
Stayed at a worst place in my life, never ever book this place, the staff is rude and don’t know how to behave. No breakfast was given to us for free and it was mentioned, stayed for 3 days and paid for breakfast everyday. Plus for three days no one cleaned the room, manager is always on call and hardly listens to customers. No soap in the room, no dental kit available. I booked for 20, 21, 22 october 2023. very bad
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Chandra Sekhar Naidu . Oct 08, 2023
Worst
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Terrible Stay
Rated 1.0 by Anmol Bansal . Sep 23, 2023
Hotel locality was below the average and the staff is also not the supporting one
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more
Pathetic management
Rated 1.0 by Ajay Kashyap . Family Traveller . Aug 23, 2023
Police knocked the doors at night asking to check out stating it's due to the g20 summit. Hotels are closed.
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Hotel Moon Residency Near Yashobhoomi Convention Centre has replied on Jul 31, 2024
Dear Guest,
Thank you for your review. I apologize for your unpleasant experience, from the cleanliness issues to the service problems and staff behavior. Your feedback has been shared with our team to ensure immediate improvements.
We value your input as it helps us enhanc... Read more