The property is located in the heart of Ooty, making it easily accessible to the main market and tourist spots. The rooms are well-maintained and spacious, with good room service. The property has two good restaurants serving North Indian and South Indian cuisine. However, some guests have complained about the cleanliness of the bathrooms and the lack of basic amenities like tooth cleaning kit and hand towels. The property also needs renovation and maintenance. Overall, it is a decent property for a comfortable stay in Ooty.