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Review Of Hotel Nakshatra INN0123401234

Ujjain, Ujjain | 4.5 km drive to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    78 Ratings, 46 Reviews

    excellent
    31%
    very good
    9%
    average
    13%
    poor
    17%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 5
    • 1
    • 1
    • 1
    • 1
    • 2

    Rating Categories

    • Location2.7
    • Cleanliness1.7
    • Value For Money1.8
    • Child Friendliness2.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the convenient location near major tourist spots, making travel easy. Some reviews highlight spacious and clean rooms, good staff behavior, and value for money. However, there are many complaints about poor cleanliness, malfunctioning amenities, and lack of food options on-site. Service quality seems inconsistent, with both positive and negative experiences reported.

    Sort by:

    Positive first
    1.0

    Never book this hotel

    ritesh s.family

    Dirty, mosquitos, cockroaches is what you will experience at first hand. I would suggest to book many other hotels than this one

    Travel Month: Mar 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    vishal.

    It was terrible experience. No any cleanliness. Room was not prepared properly. Hotel staff was not good in behaviour.

    Travel Month: Feb 2024

    Room: Deluxe Room

    1.0

    Worst hotel eve

    pankaj.family

    Worst hotel. Rooms were dirty. Bathroom was dirty. Bathroom taps were dirty. No hot water available. Service is very bad. Hotel location is not good. Food is not available in the hotel. Not even nearby areas in hotel. Only option is zomato and swiggy.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:18:19 IST 2024

    Dear Guest, We deeply regret the unpleasant experience you had at Hotel Nakshatra Inn. It is disheartening to learn about the cleanliness and service issues you encountered during your stay. Please accept our sincere apologies for falling short of your expectations. We understand the importance of a clean and comfortable environment, and we take your feedback seriously. Rest assured, we will investigate the matters you've highlighted and take immediate corrective actions to ensure such lapses are not repeated. Regarding the availability of hot water and food options, we will explore ways to enhance our services and provide a more convenient experience for our guests. We appreciate your feedback, as it helps us identify areas for improvement. Please be assured that we are committed to delivering a better experience in the future. Thank you for bringing these issues to our attention. Best regards, Hotel Nakshatra Inn

    5.0

    Very good nakshatra inn

    vickram b.family

    Excellent hotel, spacious and hygienic rooms. I like hotel locations well connected to ring road & other highways. Hotel staff behavior is also good. Good parking space.

    Travel Month: Dec 2023 (4-Night Stay)

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:22:36 IST 2024

    Dear Guest, Thank you for choosing Hotel Nakshatra Inn and taking the time to share your positive feedback. We're delighted to hear that you had an excellent experience during your stay. It's heartening to know that you appreciated our spacious and hygienic rooms, convenient location, and the courteous behavior of our staff. We strive to provide a comfortable and welcoming environment for our guests, and we're thrilled that we could meet your expectations. Your compliments about our parking space are also greatly appreciated. We look forward to the pleasure of hosting you again for another enjoyable stay. Best regards, Hotel Nakshatra Inn

    1.0

    Pathetic rooms and staff

    bhavank g.family

    The rooms are not clean. Basic amenities were missing like cushion cover, door mat, toiletries. Staff was not supportive and unnecessary giving clarification for bad service. Not recommended for solo as well as family travellers. it’s expensive.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:26:27 IST 2024

    Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay at Hotel Nakshatra Inn. It is disheartening to learn that our rooms did not meet your expectations in terms of cleanliness and amenities. We are committed to providing a comfortable and pleasant experience for our guests, and we regret that we fell short in your case. Your feedback is valuable, and we will address the issues raised to ensure improvements. We apologize for any inconvenience caused and appreciate your feedback as it helps us enhance our services. Best regards, Hotel Nakshatra Inn

    1.0

    Terrible Stay

    manoj c.family

    It was booked for three families. All reached at 6 in evening for check in. Rooms were not cleaned. Rooms were dirty. Hotel management is not bothered. They would have corrected themselves based on previous reviews. Service is bad.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:29:58 IST 2024

    Dear Guest, We sincerely regret the inconvenience you and your families faced during your stay at Hotel Nakshatra Inn. It is truly disappointing to learn that the rooms were not cleaned and the service did not meet your expectations. We understand the importance of a pleasant stay, and we apologize for falling short in this regard. Your feedback is invaluable, and we assure you that we will address the issues raised to ensure improvements. We apologize for any disruption to your plans and appreciate your understanding. Best regards, Hotel Nakshatra Inn

    1.0

    Very disappointed

    ashutosh k.couple

    Third class room poor location. It's not a proper hotel. It's a banquet hall. Totally spoiled the trip.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:33:31 IST 2024

    Dear Guest, We deeply regret the disappointment you experienced during your stay at Hotel Nakshatra Inn. It's disheartening to hear that the room and location did not meet your expectations and that it impacted your trip negatively. We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we will use it to address and rectify the issues to ensure a better experience for our guests in the future. We apologize for falling short and appreciate your understanding. Best regards, Hotel Nakshatra Inn

    1.0

    If possible avoid the hotel. 0/10 rev

    soumya s.loyalty-icongroup

    Worst hotel condition i have ever experienced, room is too dirty and smelly. Unhealthy bathroom condition. Hotel has no restaurant facility and too far from mahakal.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:54:55 IST 2024

    Dear Guest, We deeply regret the unpleasant experience you had during your stay at Hotel Nakshatra Inn. It's disheartening to hear about the cleanliness issues and the inconvenience caused by the lack of restaurant facilities and distance from Mahakal. Your feedback is crucial, and we sincerely apologize for falling short of your expectations. We will address these concerns immediately to ensure a significant improvement in our services. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Best regards, Hotel Nakshatra Inn

    2.0

    Not recommended

    trishna g.family

    Location was good. Booked one double occupancy and one triple occupancy room. But they have provided both rooms as double occupancy itself. Main disaster was no hot water in bathroom when we had checked in at 10:30pm. I was told it will be available next day morning at 4a. M. No hot water till 6am, it seems their machine was not working. Unfortunately entire darshan plan was delayed by 2 hours.

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Sat Jan 13 16:58:04 IST 2024

    Dear Guest, We sincerely apologize for the inconvenience you faced during your stay at Hotel Nakshatra Inn. It's disheartening to learn about the room allocation error and the unavailability of hot water, causing a delay in your darshan plan. We understand the importance of a seamless stay and regret falling short of your expectations. Your feedback is valuable, and we will take immediate corrective measures to prevent such issues in the future. We appreciate your understanding and hope for an opportunity to make amends in the future. Best regards, Hotel Nakshatra Inn

    5.0

    Value for money hotel

    jayesh s.business

    Good stay staff was good and helping location is near to mahakal temple and rooms and washrooms were clean and spacious. Value for money stay

    Travel Month: Dec 2023

    Hotel Nakshatra INN has replied on Sat Jan 13 17:01:12 IST 2024

    Dear Guest, Thank you for choosing Hotel Nakshatra Inn and sharing your positive experience. We are delighted to know that you found our staff helpful, and the cleanliness and spaciousness of the rooms and washrooms met your expectations. It's rewarding to hear that you consider your stay a value-for-money experience. We appreciate your feedback and look forward to hosting you again for another memorable stay near Mahakal Temple. Best regards, Hotel Nakshatra Inn

    3.0

    Average Stay

    snehal z.

    Hot water not provide for bath in the evening only morning available there is a bad experience

    Travel Month: Nov 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Dec 13 12:51:36 IST 2023

    Dear Guest, We apologize for the inconvenience you faced regarding hot water availability. Your feedback is valuable, and we are addressing this issue promptly. Please accept our sincere apologies, and we assure you that corrective measures are being implemented. We appreciate your understanding and hope to provide you with an improved experience on your next visit. Best regards, Hotel Nakshatra Inn

    5.0

    Excellent property amazing location

    jatin m.business

    The location of nakshatra inn ujjain is excellent, making it easily accessible and convenient for travelers. Transportation options are readily available, allowing guests to explore the city with ease. Highly recommended!

    Travel Month: Nov 2023

    Hotel Nakshatra INN has replied on Wed Dec 13 12:54:09 IST 2023

    Dear Guest, Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent location and found our property convenient. It's our pleasure to provide a comfortable stay. We look forward to welcoming you back for another great experience at Hotel Nakshatra Inn. Best regards, Hotel Nakshatra Inn

    3.0

    Average Stay

    rima p.loyalty-iconfamily

    Average experience. The food was quite good. A very small room for 3 adults and the toilet bathroom was very small.

    Travel Month: Nov 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Fri Nov 24 12:49:25 IST 2023

    Dear Rima, Thank you for sharing your feedback. We're pleased you enjoyed the food but apologize for any inconvenience with the room size and bathroom. Your comments are noted, and we'll work towards improvements. We hope for the chance to provide a better experience on your next stay. Best regards, Heritage Home Stay

    1.0

    Very bad experience

    ashish r.loyalty-iconfamily

    Terrible hotel. Actual image is far away from what shown. Rooms are filthy. Hygiene is terrible. I stayed with my family for 1 night. Mosquitoes didn't allow us to sleep. Terrible is best what can i rate as my experience

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Tue Nov 07 15:59:50 IST 2023

    Dear Valued Guest, We sincerely apologize for your disappointing experience during your recent stay at Hotel Nakshatra Inn in Ujjain. We deeply regret that your expectations were not met, and we appreciate your feedback as it allows us to improve our services. We take matters of cleanliness and hygiene very seriously, and we are truly sorry that you encountered a room that was not up to our usual standards. We will immediately address this issue with our housekeeping team to ensure that such lapses do not occur in the future. Regarding the issue with mosquitoes, we understand how inconvenient this can be, especially when traveling with family. We will take steps to improve our pest control measures to provide a more comfortable environment for our guests. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure that future guests have a more pleasant experience. We hope you will consider giving us another opportunity to serve you in the future and provide you with the quality stay you expected from Hotel Nakshatra Inn. Best Regards, Nakshatra Inn

    1.0

    Property is very bad condition

    sunil d.family

    No wifi working, towels are very poor condition, complete debasish inside the room, receptionist is completely unprofessional

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Oct 11 17:02:55 IST 2023

    Dear Guest, We sincerely apologize for the inconveniences you faced. We're addressing Wi-Fi, towel quality, room cleanliness, and staff professionalism issues. We value your feedback and aim to improve your experience in the future. Warm regards, Hotel Nakshatra Inn Ujjain

    4.0

    Good and nice stay

    ashok p.loyalty-icon

    It was a good stay. Room can be better cleaned but it was ok. We have easy check in and in request they have also approved late check out.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Oct 11 17:03:19 IST 2023

    Dear Guest, We appreciate your feedback and are pleased to hear you had a good stay. We'll work on enhancing room cleanliness. We're glad you had an easy check-in, and we're always happy to accommodate late check-out requests. Thank you for choosing Hotel Nakshatra Inn Ujjain. Best regards, Hotel Nakshatra Inn Ujjain

    4.0

    Good Stay

    aniket k.

    4

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Oct 11 17:03:41 IST 2023

    Dear Valued Guest, Thank you for your 4-star rating! We're delighted to hear you had a positive experience during your stay at Hotel Nakshatra Inn Ujjain. Your feedback is invaluable to us, and we're committed to continuously improving to earn that extra star in the future. We look forward to welcoming you back soon. Warm regards, Hotel Nakshatra Inn Ujjain

    1.0

    Terrible Stay

    hariom g.loyalty-icon

    Room is dirty, no proper curtains, bed lilens are dirty.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Oct 11 17:04:05 IST 2023

    Dear Guest, We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay at Hotel Nakshatra Inn Ujjain. This falls below our usual standards, and we take your feedback seriously. We are committed to improving and will address these concerns promptly. We hope you'll consider giving us another opportunity to provide you with a more comfortable and enjoyable stay. Warm regards, Hotel Nakshatra Inn Ujjain

    1.0

    Terrible Stay

    avinash j.family

    No drinking water available in hotel. No warm water for bathing. Nobody attends for room service. No restaurant in hotel and near vicinity. Even we didn't got or find morning tea. Costly and pathetic. Hotel is outside city and very far from mahakaleshwar temple. Not recommendable. Jai shree mahakal.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Nakshatra INN has replied on Wed Oct 11 17:04:35 IST 2023

    Dear Guest, We're truly sorry to hear about your disappointing experience at our hotel. Your feedback highlights several important issues that we must address immediately. We apologize for the lack of drinking water, warm water for bathing, room service, and restaurant facilities. We take your feedback seriously and will work diligently to improve our services. We understand your concerns about the location and availability of amenities. We appreciate your input and will strive to make necessary improvements. Thank you for sharing your concerns, and we apologize for any inconvenience you faced during your stay. Warm regards, Hotel Nakshatra Inn Ujjain

    2.0

    Hotel cleaning and maintenance

    yash j.

    Room and toilet is not cleaned. It was in very bad condition. No hygiene. No room geyser. Power supply issue while rain.

    Travel Month: Sep 2023

    Room: Deluxe Room

    • user photos

    Hotel Nakshatra INN has replied on Wed Oct 11 17:05:32 IST 2023

    Dear Guest, We deeply regret the condition of your room and the lack of cleanliness and hygiene during your stay at our hotel. We understand that this was unacceptable, and we apologize for any discomfort you experienced. Additionally, we're sorry for the inconvenience caused by the absence of a room geyser and power supply issues during rain. Your feedback is important, and we will take immediate steps to address these concerns and ensure a more pleasant experience for future guests. Thank you for bringing these issues to our attention, and we appreciate your patience and understanding. Warm regards, Hotel Nakshatra Inn Ujjain

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