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Review Of HOTEL NAVRATNA PALACE

Green Street, Karwar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    26 Ratings, 14 Reviews

    excellent
    12%
    very good
    15%
    average
    38%
    poor
    12%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 1
    • 1
    • 1
    • 2
    • 2
    • 1
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness3.4
    • Room3.8
    • Value For Money4.3
    • Child Friendliness4.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's prime location near Karwar beach and the nearby market. However, reviews highlight issues like poor cleanliness, lack of friendly service, and the absence of a lift for the three floors. While some found a comfortable stay at an affordable price, others pointed out the need for infrastructure upgrades and more attentive management. Overall, the experience seems mixed.

    Sort by:

    Positive first
    1.0

    Non accommodating rude staff; adding pain to tourists

    mahendranath c.solo

    This hotel is definitely fit to be delis-ted from any booking facilities as they are not happy for paying the commission for the platforms; the staff is so talented that they can spoil the day of the most patient person visiting as a tourist. Lot of mosquitoes and broken bolt. When the online support team tried to reach the hotel management for resolving some issue, they are not reachable each and every time. The front desk thinks that the tourist are employed by them rather than thinking they got employment because of the tourist. Staff questioning tourist what is the problem in staying in sub-standard accommodation. No lift for the building with 3 floors.

    Travel Month: Nov 2022

    Room: DOUBLE DLX NON AC ROOM

    1.0

    Terrible stay

    nitish s.loyalty-iconbusiness

    Location of hotel was at good place on green road and near to karwar beach, hotel building was old. In-spite of early chekin request they denied & i waited nearly a hour for room. They allotted single room occupancy which was at 4th floor & there is no lift available in this property. Room was unhygienic & not upto the mark. Serious upgrade of infra required in this property.

    Travel Month: Nov 2022

    Room: DOUBLE DLX NON AC ROOM

    • user photos
    2.0

    Bad experience

    prabhu d.family

    Very poor hygienic room, poor cleaning and room service bakwas

    Travel Month: Nov 2022

    Room: DOUBLE DLX NON AC ROOM

    2.0

    No proper house keeping

    jais g.business

    Staffs are not capable as service staff day to day housekeeping is not happening hear not get any friendly approach from them,

    Travel Month: Sep 2022 (4-Night Stay)

    Room: DOUBLE DLX NON AC ROOM

    4.0

    Good for just stay

    arvind s.family

    Initially we were given a very small and low budget room but when showed the booking detail then room was changed again. We booked navratna palace but we were given room at navratna deluxe. When asked we were told that rooms are comparatively big here. Although stay was good. Also, owner/receptionist should knowledge of local area like where can we get good food and milk for kids. They were cooperative but in the mean time having lack of information.

    Travel Month: Aug 2022

    Room: DOUBLE DLX NON AC ROOM

    3.0

    Budget stay, no frills attached

    subramanian p.family

    Room was just enough. No lifts. Staff where helpful but not friendly.

    Travel Month: May 2022

    Room: DOUBLE DLX NON AC ROOM

    3.0

    Karwar city stay

    anindya.solo

    Nearby market place. Get all consumables with in reach

    Travel Month: Dec 2021

    Room: DOUBLE DLX NON AC ROOM

    4.0

    Hotel overview

    pragna n.couple

    Hotel is located in prime market area, surrounded by hotels, shops and main market area. You can order food and they get it from the nearest hotel which they have tied up with, food is ok. Not so great. The service was not there at all, if you want anything you need to ask, but if you ask they will honestly get it done. Don't expect too much of room service.
    Hotel should follow temperature checks, at-least keep sanitizers and sanitize the room.

    Travel Month: Dec 2020 (3-Night Stay)

    Room: DOUBLE DLX NON AC ROOM

    3.0

    Average maintained rooms under the influenced covid-19

    shreyas m.family

    Location: excellent location right next to karwar beach and at walking distance with great parking space. Service: whatever possible the staff was trying best however not up to the mark e. G. They charged us for breakfast but said cause of covid we can bring it from outside which was not worth it even 10% i. E. They charges us almost 500 inr and the breakfast brought on day 1 was of max 85 inr. The package included other amenities like wifi, packaged water but the wifi was only in reception area and water was charged. Rooms were ok with facilities like fan was continuously on speed 5 there was no reduction. Won’t be visiting again unless other hotels are full.

    Travel Month: Dec 2020 (3-Night Stay)

    Room: DOUBLE DLX NON AC ROOM

    2.0

    Good only if you get it at a discounted rate,

    vijay.business

    Ambience is not that great, staff are non-cooperative and a L'ill rude as well.

    Travel Month: Dec 2019 (4-Night Stay)

    Room: DOUBLE DLX AC ROOM

    5.0

    Nice experience

    vallabh.group

    It was very comfortable stay at Hotel Navratna Palace with such a affordable price.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: FOUR BEDED NON AC

    5.0

    Excellent Stay

    amita d.family

    Felt homely, of course food is simple and timely

    Travel Month: Dec 2019 (3-Night Stay)

    Room: FIVE BEDED NON AC

    3.0

    Ok for a day or two stay

    abhijit r.loyalty-iconfamily

    Ok. Not many things. Good alternative on rush days

    Travel Month: Dec 2019

    Room: DOUBLE DLX AC ROOM

    4.0

    Fine stay

    nishant k.solo

    Stayed for a day. Room is old but value for money. They had no clue that the room was booked. Luckily a room was available at check-in time.

    Travel Month: Sep 2019

    Room: STANDARD AC

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