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Review Of HOTEL NEW UTTAM HIRA PALACE

Panchavati, Nashik | 8 minutes walk to Sita Gufa

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    796 Ratings, 426 Reviews

    excellent
    23%
    very good
    26%
    average
    23%
    poor
    11%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 5
    • 1
    • 3
    • 2
    • 2
    • 5
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.4
    • Room3.8
    • Value For Money3.2
    • Food2.5
    • Security2.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property enjoys a prime location near popular sites like Panchavati, making it convenient for travelers. Guests frequently appreciate the spacious rooms and cooperative staff. However, issues with cleanliness, lack of hot water, and poor food quality are commonly mentioned. While some guests enjoy the food and quick service, many express dissatisfaction with the overall maintenance and hygiene levels.

    Sort by:

    Positive first
    4.0

    Good Stay

    pratik r.

    Stay Was good , Service from staff was good , Room Services was ok ok there was no hot water in bathroom . Food was also Okay okay . Out of Ten I would like to give seven rating . Some Recommendations for hotel arrange The New linens and try to solve Hot water problems

    Travel Month: Aug 2025 (3-Night Stay)

    Room: DELUXE NON AC

    5.0

    Amazing Stay and Comfortable Exp

    parul k.family

    I had a wonderful stay at this hotel. The room was very spacious, well-maintained, and spotlessly clean. The staff were extremely humble, polite, and always ready to help, which made the experience even more comfortable. Truly appreciated their hospitality and would definitely recommend this hotel for a pleasant stay.

    Travel Month: Aug 2025

    Room: DELUXE NON AC

    1.0

    Terrible Stay

    samridhiya s.

    Rooms were horrible , Staff members not to good behaviour Food was too bad

    Travel Month: Jul 2025

    Room: DELUXE NON AC

    2.0

    Poor Stay

    suraj p.family with 1 kid

    Bathroom is very unclean.

    Travel Month: Jul 2025

    Room: SUPER DELUXE AC

    1.0

    weste of money, Never book this hotel

    vikesh v.family with 2 kids

    I booked this hotel hotel is very bad, room is very bad, nothing like the photo, very bad hotel, breakfast is never included, its kitchen starts at 8 am, breakfast is served at 9 am and breakfast consists of only poha and upma, whatever we pay for breakfast is too much, staying in this hotel is a waste of money

    Travel Month: Jun 2025

    Room: SUPER DELUXE AC

    3.0

    Average Stay

    meera s.

    Good Location Average Room Fan speed was not good as expected The room has fan which is far away from bed

    Travel Month: May 2025

    Room: DELUXE NON AC

    1.0

    bad experience i had

    solo

    Very bad costomer service..toilet looks public toilet...receptionist is talking badly ...bed bud’s...

    Travel Month: May 2025

    Room: DELUXE NON AC

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    1.0

    Terrible Stay

    bhushan k.family with 1 kid

    Leakage in living room, requested to change the room but no luck. AC was not working. No lift. No support for luggage movement. NOT RECOMMENDED

    Travel Month: May 2025

    Room: SUPER DELUXE AC

    1.0

    Terrible Stay

    ganesh e.family with 2 kids

    No room number displayed on Room Door/Front. In Night,when checked in Room,lobby was in complete dark. Was required to use phone torch light to find out room. Room was too small. Not hygienic bathroom. Towels were too too sturdy to use. No kettle and drinking water was provided. Staff was not cooperative. On intercom phone it was not pleasant to talk. Stairs are in the room. No hangers etc in wardrobe. Bar is adjacent to site. So for family and for religious purpose,not recommended.

    Travel Month: May 2025

    Room: DELUXE NON AC

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    3.0

    Average Stay

    khushali m.family with 1 kid

    only an average or i would say below average hotel..if you need to spent a night ..than its good... actually washrooms are not okay. room is fine

    Travel Month: Apr 2025

    Room: DELUXE NON AC

    4.0

    Good Stay

    vinod s.

    Good location , Best food & staff

    Travel Month: Apr 2025

    Room: SUPER DELUXE AC

    1.0

    un-pleasant stay

    amey v.family with 2 kids

    Room was not cleaned. small small insects, cockroaches in washroom. blanket was uncleaned. TV was non-operational. service was not good. it was not a pleasant one.

    Travel Month: Apr 2025

    Room: SUPER DELUXE AC

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    1.0

    worst room

    jayant k.couple

    The bed sheet was not good the quality your very bad it was it was given torn bed sheet bathroom WC flask is not working properly and the jetspace broken

    Travel Month: Mar 2025

    Room: SUPER DELUXE AC

    • user photos
    4.0

    Good Stay

    kushal j.family

    Had a good stay experience, easy approachable to all site seeing. Near to ramkund. However room was a bit smelly a need to improve hygiene in washrooms.

    Travel Month: Jan 2025

    Room: DELUXE NON AC

    2.0

    Poor Stay

    ajit s.solo

    Besdsheet were dirty hot water not coming in bathroom also combord was very dirty without flush rooms were big but not maintained not worth for the amount i paid this type of hotel are not worth to pay more than 1200

    Travel Month: Dec 2024

    Room: SUPER DELUXE AC

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    1.0

    Terrible Stay

    prakash k.

    they haven't mention that they have bar. the hotel corridors and stairs are very dark and gives unsafe vibes

    Travel Month: Dec 2024

    Room: DELUXE NON AC

    1.0

    Terrible Stay

    ratnala k.

    Hotel was completely different what showed all rooms were dirty no cooperating staff

    Travel Month: Oct 2024

    Room: SUPER DELUXE AC

    1.0

    Terrible Stay

    azad r.loyalty-icon

    Hotel rooms were not clear, tv was not working, ac was not working. I booked a super deluxe room, when i completed about the issue, they gave me another room but of deluxe type. I booked with breakfast but in the morning they said breakfast is not included and you have to pay for breakfast. Overall it wasn't a good experience with the hotel. Never recovered any ones.

    Travel Month: Oct 2024

    Room: SUPER DELUXE AC

    3.0

    Average Stay

    naveen m.solo

    This hotel is nearer to the places like ramkundh, kapleshwar, kala ram mandir. As a traveller i would prefer to have toilet and bed clean. This hotel does an ok job in both. I would recommend this hotel for solo travellers.

    Travel Month: Oct 2024

    Room: DELUXE NON AC

    5.0

    Excellent Stay

    sundeep s.

    The hotel was nice and the staff was also supportive. It is good to have a place to stay at panchvati.

    Travel Month: Sep 2024

    Room: DELUXE NON AC

    • user photos

    HOTEL NEW UTTAM HIRA PALACE has replied on Thu Oct 03 22:46:56 IST 2024

    Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent stay at Hotel New Uttam Hira Palace and that our staff provided the support you needed. Your kind words motivate us to continue delivering great service and a comfortable environment for all our guests. We look forward to welcoming you back on your next visit to Panchvati! Best regards, Team Hotel New Uttam Hira Palace

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