The property has received mixed reviews from guests. Some guests have complained about the uncleanliness of the rooms and bathrooms, lack of basic amenities like soap, towels, and hot water, and uncooperative staff. However, some guests have appreciated the location and supportive staff. The property has also been criticized for charging high prices for poor quality food. Some guests have also reported being denied check-in despite having a booking. Overall, the property seems to have some issues with maintenance and service, but some guests have had a pleasant experience as well.