Appreciate your valuable comments, Anku Kumar! Happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead) regards, Rachit Read more
Nice
Rated 5.0 by Kd kadyee . Group Traveller . Aug 29, 2019
Traveling with friends and that was nice
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Hotel O Brent wood has replied on Aug 31, 2019
Hey, Kd Kadyee! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Rachit. Read more
All things are nice
Rated 5.0 by Anku kumar . Group Traveller . Aug 27, 2019
Yesterday I had visited Hotel it's Good place to stay
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Hotel O Brent wood has replied on Aug 29, 2019
Hi, Anku Kumar! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, Rahul Read more
Review.
Rated 5.0 by PRANTIK MANNA . Business Traveller . Aug 24, 2019
Good. Friendly. Environment.
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Hotel O Brent wood has replied on Aug 28, 2019
Great to hear this, PRANTIK manna! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredib... Read more
Excellent Stay
Rated 5.0 by Mandeep Kumar . Couple Traveller . Aug 17, 2019
Good
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Hotel O Brent wood has replied on Aug 20, 2019
Hi, Mandeep Kumar! Thank you so much for rating us positively :). Looking forward to your continuous love and support for your next visit. Do share your views in the future as well. Regards, Vishal. Read more
Great experience
Rated 5.0 by Kalaivanan Muthukumar . Solo Traveller . Aug 16, 2019
Service were Good, staff were friendly
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Hotel O Brent wood has replied on Aug 18, 2019
Hey Kalaivanan Muthukumar, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Swarna Read more
Very cooperative staff Good service
Rated 5.0 by Akanksha Singh . Solo Traveller . Aug 11, 2019
Rooms were clean and comfortable the staff was friendly and extremely cooperative
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Hotel O Brent wood has replied on Aug 13, 2019
Hey, Akanksha Singh! Thanks for your kind words of appreciation. Give us another chance to delight you with our services soon) regards, Pravin Read more
Excellent Stay
Rated 5.0 by Riya Napalchyal . Solo Traveller . Jul 16, 2019
The hotel is a perfect stay at a very reasonable price, the staff is very co-operating and welcoming. I loved it, wish I could go back to the hotel.
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Hotel O Brent wood has replied on Jul 18, 2019
Hey, Riya Napalchyal! Love to see such an amazing review and we would love to host you soon. :) Have a rocking day ahead. :) Regards, Vishal. Read more
Experience
Rated 5.0 by AVI Anand . Feb 05, 2019
It is a new property with great room space in the offered budget. Warm gesture by staff. Excellent value for money.
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Room
Rated 4.0 by Anku kumar . Group Traveller . Oct 20, 2019
Room are Good and clean. Staif are very Good
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Hotel O Brent wood has replied on Oct 22, 2019
Thank you for sharing your seamless experience, Anku! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Navneet.
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Good Stay
Rated 4.0 by Saidul Raj . Solo Traveller . Sep 10, 2019
More than ok. Location was Good. Breakfast was Good. Service quiet average.
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Hotel O Brent wood has replied on Sep 12, 2019
Thank you for your appreciation, Saidul! We hope to give you a consistent service every time. Regards, Rahul Read more
It was your ok Hotel
Rated 3.0 by Jenish Mayatra . Group Traveller . Aug 29, 2019
Average Hotel. Airport is near to Hotel. Charges is average. Good surrounding.
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Hotel O Brent wood has replied on Sep 03, 2019
Hi, Jenish! Thanks for spending your time to write the review and we do apologize for the inconvenience caused. Your feedback will help me in handling future guests more diligently. Request you to treat this as an exception and we'll look forward to hosting you soon with delightf... Read more
Not satisfied.
Rated 3.0 by M I Mohammed Hussain . Family Traveller . Aug 21, 2019
The room given for us was not clean and everything such as pillow covers bedsheets was used. There was no proper amenities provided for us. Irresponsible staffs as we asked for an evening tea but they didn't give a proper attention to us and the tea was not provided. A house keeping boy name Akash is the one who had the helping and Good attitude. For a single night stay we have changed 3 rooms.
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Hotel O Brent wood has replied on Aug 29, 2019
Hey Unnikrishnan, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit Read more
Dirty and manner less
Rated 2.0 by JOHEB HAZARIKA . Business Traveller . Dec 07, 2019
Bad experience, dirty and filthy bed, dirty bathroom
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Hotel O Brent wood has replied on Dec 08, 2019
Sorry for the unpleasant experience you had with us, Joheb. Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Shreya! Read more
Dirty, poor service, no housekeeping
Rated 2.0 by JOHEB HAZARIKA . Business Traveller . Dec 06, 2019
Bad experience but only the night manager was Good
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Hotel O Brent wood has replied on Dec 08, 2019
Sorry for the discommode, Joheb. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Pallavi! Read more
Average
Rated 2.0 by Anshuman Banka . Solo Traveller . Oct 16, 2019
Tv was not working service was pathetic
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Hotel O Brent wood has replied on Oct 21, 2019
Hi, Anshuman! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal Read more
Terrible Stay
Rated 1.0 by Prateek Shukla . Dec 07, 2024
Terrible. Very very terrible booking of my life
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Terrible Stay
Rated 1.0 by QAYAM HASAN . Dec 03, 2024
horror experience,
property owner didn't accepts the booking reference/pnr, asking extra money, i request you, please refund my money 🙏🏻. worst hotel owner
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Worst hotel ever came across! Misbehaved with customers! Charged extra money!
Rated 1.0 by Jitender lamba . Couple Traveller . Nov 25, 2019
The guy at reception named Dhoni who was on evening shift, charged me extra money for check-in, no invoice was provided for that amount and even after paying extra the room that was given to me did not had electricity in the bathroom, and the bedsheets and pillow cover were used and dirty which was clearly visible and smelly, upon requesting to change them they replied by saying that we do not have clean ones available. This was not enough, when I tried to sleep there was a rat in the room which was making noise the whole time even after complaining again and again there was no response from the hotel staff. They kept saying we don't have other rooms available. When I complained about these things the same guy named Dhoni at the reception spoke rudely and used inappropriate words. He did not have basic etiquette like how to speak with the guests. Later in the morning there was no water in the washroom. Even after complaining the same guy named Dhoni responded by saying sir we forgot to fill the water tank there is no water today. I had to leave without using the washroom. While doing the checkout he charged me more than the amount that was promised at the time of checkin and said I won't let you go if you won't pay this amount. So I had to pay extra money and again no invoice was provided even after asking and the invoice that was provided for the food was in the name of some other hotel. I'll advise everyone not to book this hotel at all. It's completely waste of money.
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Hotel O Brent wood has replied on Nov 28, 2019
Sorry for the discommode, Jitender. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Suresh! Read more