I gained nothing from booking —they charged us extra money for the stay. The hotel did not allow us to stay without paying additional charges, even though we had already paid . They told us to cancel the booking ourselves and leave. I had booked an AC room, but when I arrived, they gave me a non-AC room because I paid only ₹500 extra. If I wanted the AC room, I would have had to pay ₹1,000 more. I even spoke to customer care, but they couldn’t solve the issue. Overall, this was my worst experience