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You are booking hotel for more than 30 days

Review Of Hotel O Civil Lines Dharamshala formerly City Plaza0123401234

Near Cricket Stadium, Dharamshala | 1.8 km drive to HPCA Stadium

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    4.0

    Very Good

    17 User Reviews and 31 Ratings

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    Guest Reviews

    Value for money

    Rated 5.0 by Alok Sharma . Business Traveller . Nov 29, 2024

    Everything was well-organized. The room was comfortable, and the staff were efficient.

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    Excellent Stay

    Rated 5.0 by Subhash Nair . Business Traveller . Nov 28, 2024

    Wonderful stay! the rooms were clean and well-maintained. The staff was friendly and helpful, making it a perfect place to stay and relax.

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    Excellent Stay

    Rated 5.0 by Yogesh Bhardwaj . Business Traveller . Nov 27, 2024

    Our room was very comfortable, and the staff were friendly throughout our stay. They made sure everything went smoothly for us.

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    Excellent Stay

    Rated 5.0 by Satyam Sekhar . Business Traveller . Nov 25, 2024

    The rooms were spacious, and the entire experience was calm and peaceful. We had a very comfortable and enjoyable stay.

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    Excellent Stay

    Rated 5.0 by Madhav Dutta . Business Traveller . Nov 22, 2024

    The hotel had a calm ambiance, and our stay was comfortable. We felt very relaxed and enjoyed every moment.

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    Excellent Stay

    Rated 5.0 by Piyush Khatri . Business Traveller . Nov 21, 2024

    Staff was super responsive and friendly. The room was comfortable and the overall experience was smooth.

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    Excellent Stay

    Rated 5.0 by Dinesh Tripathi . Business Traveller . Nov 20, 2024

    Room looks was stylish yet comfortable, creating a warm environment. Wi-fi was fast and stable, which made working from the hotel easy.

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    Excellent

    Rated 5.0 by Umesh Nangru . Family Traveller . Jun 20, 2024

    Stay was amazing. Food, amenities and services everything was good. Overall it was a good stay.

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    Excellent Stay

    Rated 5.0 by NADEEM Nadeem . Sep 22, 2023

    Amenities were good, was neat n clean, easy to locate.

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    Superb

    Rated 5.0 by Pankaj Parashar . Family Traveller . Jun 13, 2019

    Good stay.

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    Hotel O Civil Lines Dharamshala formerly City Plaza has replied on Jun 19, 2019

    Hey Pankaj Parashar, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, Navneet Read more

    Good Stay

    Rated 4.0 by KRISHNA KUMAR RAO . Family Traveller . Jun 23, 2024

    Location of hotel is very good near Dharamshala stadium and war memorial. Good restaurant facility. Staff is very pleasant. Free cloakroom is available.

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    Difficult for old people to clim

    Rated 4.0 by Tandra Jana . Family Traveller . Jun 08, 2024

    The location of the hotel is very good but the property is a very old one with many internal changes as a result of which sometimes different things malfunction as happened in our case where the toilet flash was not working properly but the service of the hotel was very good so definitely can recommend to stay and it is only about 1. 5 km away from the bus stand from where the ropeway starts

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    It was good but could have been better

    Rated 3.0 by AMIT VIG . Family Traveller . Jun 30, 2019

    Cleanliness was good, location is nice. Food is ok.

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    Hotel O Civil Lines Dharamshala formerly City Plaza has replied on Jul 02, 2019

    Apologies for the inconvenience caused, Shyam! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, J... Read more

    Hotel denied for stay

    Rated 1.0 by Bhupendra Mehta . Family Traveller . Oct 30, 2019

    Very terrific situation during checking in

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    Worst stay ever!

    Rated 1.0 by Shubham Sharma . Couple Traveller . Jun 29, 2019

    Room was not so good but the worst thing was manager's behaviour. He was rude and annoying one. We were also not provided with soap and towel or any other thing. No one picks up the call at night in case of any emergency. Couples must avoid staying in this Hotel or you'll be judged by the manager. Not suitable for unmarried couples.

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    Hotel O Civil Lines Dharamshala formerly City Plaza has replied on Jul 01, 2019

    Hi, Vishal! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Vishal Read more

    Terrible Stay

    Rated 1.0 by BINNY KUMAR . Family Traveller . Jun 12, 2019

    Rooms are not as same as shown in the description.

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    Hotel O Civil Lines Dharamshala formerly City Plaza has replied on Jun 21, 2019

    Apologies for the inconvenience caused, Binny! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, J... Read more

    Terrible Stay

    Rated 1.0 by Amrit Rattan . Group Traveller . Jun 03, 2019

    Worst experience with the Hotel. Location, service, dealing with the staff.

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    Hotel O Civil Lines Dharamshala formerly City Plaza has replied on Jun 15, 2019

    Sincere apologies. We understand that your experience was not up to the expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards Read more

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