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Guest Reviews
Hotel owner denying to give rooms
Rated 1.0 by Tanmay Pandhe . Family Traveller . Oct 13, 2023
When reached at the hotel reception, I showed them my confirmation they denied us the bookings and asked to pay Rs. 1200 more to give us rooms. He said that the hotel is facing some issues with the OYO rooms offers and oyo is selling their rooms at a discounted rate. We contacted Make my trip customer care. They were very helpful in the communaication. they communicated with the hotel owner and paid rupees as a complimentary to the owner. Thanks to make my trip as It was going to be one of the worst experience but make my trip saved the day.