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You are booking hotel for more than 30 days

Review Of Hotel O Home Stay 20123401234

Salt Lake City, Kolkata | 9.4 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.7
    Average

    21 Ratings

    excellent
    33%
    very good
    10%
    average
    10%
    poor
    0%
    bad
    48%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 5
    • 3
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness2.9
    • Room2.0
    • Value For Money2.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendliness of the staff and the convenient location of the property, but many have expressed disappointment with cleanliness and maintenance issues. Reviews mention bad odors, dirty bathrooms, and poorly cleaned linens, which have made stays uncomfortable. Additionally, there were concerns regarding online payment acceptance and location visibility. Overall, while some enjoyed their stay, many faced significant challenges.

    1.0

    Terrible Stay

    bikash c.

    They have declined my booking. I have placed the complain. They haven't offered the stay how i can submit any feedback.

    Travel Month: May 2024

    Room: Classic

    1.0

    Worse hotel I had ever seen

    nishith m.solo

    It is the pathetic stay. Plz remove this hotel from your list.

    Travel Month: Oct 2021

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Wed Nov 17 15:29:01 IST 2021

    Hi, nishith malakar! we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, amit!

    1.0

    Overall bad place to stay

    ashish k.solo

    A bad smell was coming from the entire room. The bedsheet, pillow covers and blanket was cleaned properly. The bathroom was also not good

    Travel Month: Oct 2021

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Wed Nov 17 15:29:01 IST 2021

    Apologies for the problems you had faced, ashish! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, amelia.

    1.0

    Terrible Stay

    shaunak b.group

    first they denied check in because I paid the money online. after waiting for half an hour by the instructions from oyo customer care the owner finally allowed check in. 1) As we entered the room it was a small smelly uncleaned room. AC was not working. They did not provided any extra mattress for the third guest. Smelly dirty blankets got provided by the hotel. The bathroom was dirty. Never seen any worst room before this. The owner clearly told 'stay here if you want to else you can go' As we were travelling from another city we HAD to stay there only. We stayed in a small messy smelly dirty room by paying rent of an AC OYO ROOM

    Travel Month: Oct 2021

    Room: Classic (2X)

    • user photos
    • user photos

    Hotel O Home Stay 2 has replied on Fri Oct 22 16:34:57 IST 2021

    Hi, shaunak banerjee! we sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, amit!

    5.0

    Good

    aman a.couple

    It was good and safe journey for us and a comfortable stay and all the staffs where good.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Mon Dec 02 07:52:39 IST 2019

    Hey Aman Akhtar, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Rahul

    3.0

    Payment issue

    satyam.solo

    Hotel doesn't accept online payment

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Fri Nov 29 12:06:21 IST 2019

    Hi Satyam! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rahul!

    4.0

    Proper indication

    prudhviraj p.group

    For searching the hotel, there should be proper indication on the main Road because all of them doesn't have smart phone.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Sat Nov 02 13:22:36 IST 2019

    Thank you for rating us, Prudhviraj. We've duly noted your feedback and ensure better services in the future. Regards, Pallavi!

    5.0

    Excellent Stay

    riya b.family

    Overall is good service. I like this hotel

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Wed Aug 21 06:37:06 IST 2019

    Hi, Riya Banerjee! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again :) Regards, Vishal.

    1.0

    Worst place

    venkatesh m.solo

    Service is good. Room is ok. No cleanliness. Very hard to Stay for one single night.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Mon Aug 19 18:53:21 IST 2019

    Sincere apologies, Venkatesh! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next Stay is perfect. Regards, Rahul

    1.0

    Overall review

    avijit s.couple

    Very bad one, must not go there. All are bad.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Thu Aug 29 19:09:05 IST 2019

    Apologies for the inconvenience caused, Avijit! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Rahul

    1.0

    Not happy with room.

    kumar k.group

    Bedsheet was not done. Toilet dirty with water leaks. Rainy season leeches and bugs on bedsheet. Not recommended for family as was amazed to hear evident loud sound from other rooms of you know what.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Tue Aug 06 09:55:50 IST 2019

    Hi, Keshab! We re extremely sorry to know about the trouble and sincerely apologize for the inconvenience caused. Rest assured, we'll look into this matter and solve the issue leading to this. Appreciate your patience and understanding in this regard. Have a nice day! Regards, Vishal

    4.0

    Good Stay

    himansu s.solo

    U will love to Stay in this place as it is a nice hotel

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Mon Jul 22 14:24:51 IST 2019

    Hi Himansu, that s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Swarna

    5.0

    Excellent Stay

    prashant r.couple

    Staff is nice, little bit issue with cleanliness, but as I have to book room in a hurry, so they get less time to clean.

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O Home Stay 2 has replied on Tue Jun 04 08:59:31 IST 2019

    Thank you for your positive comments, Prashant Rathore! Glad to hear that you enjoyed your Stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Vishal

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