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COUPLE
FAMILY
SOLO
3.0
Good
15 User Reviews and 26 Ratings
Location3.3
Cleanliness3.2
Room3.4
Food4
Value for Money1.8
Hospitality3
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Guest Reviews
Good
Rated 5.0 by Aditya Shilame . Oct 02, 2018
Hotel was good happy to stay there.
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Excellent
Rated 5.0 by Amandeep Amandeep . Sep 23, 2018
Staff, room service, food and location are excellent.
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Excellent
Rated 5.0 by nabanita mahata . Aug 06, 2018
MakeMyTrip provided an excellent service.
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Best
Rated 5.0 by Gautam Bhalla . Jul 30, 2018
Best hotel. Cooperative and best service.
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Good Stay
Rated 4.0 by rajeev rathod . Oct 28, 2018
Good room and ambiance but a lot improvement required in services. Good rooms but services is to be improved a lot.
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Okay stay
Rated 3.0 by Samir Inamdar . Solo Traveller . May 17, 2019
The Room which allowed me did not have windows, average stay, new property, so clean.
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Hotel O Itwari Railway Station formerly Hotel Prime has replied on Jun 06, 2019
Hi Guest, We're extremely apologetic to know that your experience with us has not been a pleasant one. We definitely work on your feedback to provide the best possible experience next time regards. Read more
Stay was nice
Rated 3.0 by Er Tushar Patil . Sep 22, 2018
Nice hotel location. Good for night stay.
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Bad
Rated 2.0 by Akshay Sabde . Jan 20, 2019
Service bad, they charged for breakfast while in my booking breakfast complimentary.
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Bad stay
Rated 2.0 by Dinesh kukra . Oct 04, 2018
Bathroom glass was broken. Room windows glass was not able in locking condition that's why anybody can enter in room. Bathroom glass was broken. Not able to lock the room windows glass, that's why there was always a fear of anybody can enter. Dinner was unhygienic and test less. I have complained to manager, but he didn't respond to my complaint.
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Hotel don't have tie up with make my trip
Rated 1.0 by Vasant Doshi . Family Traveller . Jul 17, 2019
My father and mother were went to there and when they reach hotel the hotel person said now they do not have any tie up with Oyo or make my trip after that had to pay the amount again
Rated 1.0 by ATUL TIWARI . Family Traveller . Jun 08, 2019
Very poor, specially front office staff is not courteous. Room service is very poor.
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Hotel O Itwari Railway Station formerly Hotel Prime has replied on Jun 13, 2019
Hey Atul, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar Read more
Average Hotel on Very Bad Locality
Rated 1.0 by Dinesh kukra . Family Traveller . Oct 02, 2018
Hotel is at very bad locality. Rooms were full of mosquito. Dinner was so bad, restless,that you can't eat at all. When I have complained to Hotel Manager about Dinner, he did nothing and finished my complaint with a single word. sorry sir, I CANT DO ANYTHING. Room service is very delayed. Bathroom glass was broken. Rooms Windows glass couldn't locked that's why always fear of upcoming any person from Windows side.
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Bad experience
Rated 1.0 by GIRISH PANDEY . Jul 25, 2018
Will never recommend any one due to his service. Very bad service as I have placed order for breakfast at 7.45 and they have not serve till 8.55 am and even after 1 hours tea.
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Worst experience
Rated 1.0 by Murugavel Natrajan . Jul 15, 2018
Really I am shocked with the service and quality, air conditioner not working but they are not ready to change the room. After one day on next booking they offered us another room.