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Review Of Hotel O Kunal Palace0123401234

Mahape, Navi Mumbai | 2 km drive to Millenium Business Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    2.5
    Average

    126 Ratings, 85 Reviews

    excellent
    22%
    very good
    9%
    average
    9%
    poor
    14%
    bad
    46%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location2.5
    • Cleanliness2.7
    • Room3.1
    • Food2.4
    • Hospitality2.9
    • Value For Money2.7
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    Review Summary

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    Guests generally express dissatisfaction with this property, highlighting dirty rooms and poor hygiene standards. Many encountered unhelpful staff, miscommunication during check-ins, and a lack of basic amenities like working ACs and hot water. Complaints also mention unsafe surroundings and rude behavior, leading to a frustrating overall experience. Complimentary services like breakfast were often missed or poorly managed, adding to the disappointment.

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    Positive first
    1.0

    dirty rooms 3rd class hotel

    sanju.couple

    poor service and toilet is so dirty...all rooms are damage..tv is not working 3rd class service ...towel and bed sheet everything dirty

    Travel Month: Apr 2025

    Room: Deluxe

    1.0

    Terrible Stay

    mangala t.

    Very bad stay I experienced in my life . The hotel was terrible not clean very dirty and no basic amenities given . Very bad hotel not preferable.

    Travel Month: Apr 2025

    Room: Deluxe

    1.0

    Terrible Stay

    dharshika n.couple

    Staff didn’t allowed to checkin and they won’t allow us and after a while on no convenience they gave us an non ac room then after rising a complain they shifted us on an ac room and in the morning they came and said this is the last time we are allowing online guest and if you come next time won’t allow to check in

    Travel Month: Apr 2025

    Room: Deluxe

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    1.0

    Refund

    mayuresh k.business

    I want my refund because I didn’t stay over there. You can ask to the manager of the hotel. I was staying in hotel SAMBHAJI the hotels room was not good. The water was coming in the room and I see the room. It was not good. I was trying to refund it. It was not showing me the option. Please. I want my refund. If you want, you can check the hotel the picture you are shown in MakeMyTrip app. It was so much of difference in it. My whole business trip, first gone so bad for me. I request you for refund. If you think I am saying lie, you can contact to the hotel manager that I stay over there, and you can visit the hotel, please upgrade your app.

    Travel Month: Apr 2025

    Room: Deluxe

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    2.0

    Poor Stay

    sharafat a.business

    Reception staff behaviour is too bad. property is too bad it's not good. Cleaning is not done. Food is not good.Totaly wastage of money. Plz don't book this hotel. bookings are not considered by hotel manager.

    Travel Month: Apr 2025

    Room: Deluxe

    1.0

    Worst Hotel Eve

    riddhesh p.solo

    worst hotel to spend night in, unhygienic bed with used sheets, uncleaned toilet, geyser just for show no hot water, shower no pressure and spreads everywhere, I had gone out for work for few hours and they gave my room to some other people to use so no privacy and no keys given to the room, management is very poor even if u try to check in early they want us to pay 500rs extra as per their hourly charge, but for single males they got a surprise if u pay extra 5000rs which the cleaner tries to pressure and much worse not worth the stay, no tv, worst quality of the room. there are better hotels available except this at budget rate

    Travel Month: Mar 2025

    Room: Deluxe

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    1.0

    Terrible Stay

    ashwin s.solo

    one of the third stay. ppl who have written reviews are really true.. better choose some other place to stay

    Travel Month: Jan 2025

    Room: Deluxe

    5.0

    Nice

    sajil s.business

    Nice nice

    Travel Month: Jan 2025

    Room: Deluxe

    1.0

    Terrible Stay

    lohit.

    the stay was terrible i wasn’t able to sleep even for 30 mins due to too much of mosquitoes … and the bed sheets were not even clean …. and the room was also dirty

    Travel Month: Jan 2025

    Room: Deluxe

    1.0

    Terrible Stay

    rajasekhar c.loyalty-icon

    Pathetic experience, room is not hygienic and safety is poor. They didn't give me the room key either. Ambience is the worst. Overall it's the worst experience in my life. I don't have any images

    Travel Month: Jan 2025

    Room: Deluxe

    1.0

    Terrible Stay

    avinash.group

    The staf do not have a good dialect and temperament.

    Travel Month: Dec 2024

    Room: Deluxe

    1.0

    Terrible Stay

    jay p.couple

    Third class plass third class staff behaviour third class coordinator mmtp coustomer clear executive not solve the resolution by coustomer clear executive (kaushik)

    Travel Month: Dec 2024

    Room: Deluxe

    1.0

    Terrible Stay

    firoj s.couple

    Baht kharab djn gya na tv tha tv tuta huva tha pure roopa me gandgi tha ganda bed ac bhi kam n hi k ar rha tha well bhi band tha

    Travel Month: Nov 2024

    Room: Deluxe

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    1.0

    Terrible Stay

    shreyas m.family

    Food was ok but rooms were terrible all rooms and bed stink and every were was insects, mosquito and cockroaches very bad experience at hotel kunal o palace

    Travel Month: Sep 2024

    Room: Deluxe

    1.0

    Terrible Stay

    business

    The room was completely dirty and the blanket and towel were torn. Paint was coming off the walls. The bathroom was dirty and the TV was not working.After all the things literally his staff was asking for tip and he did not know how to talk to someone and he was asking for me tobacco that was horrible.

    Travel Month: Sep 2024

    Room: Deluxe

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    1.0

    Terrible Stay

    business

    Worst experience 😪, MMT have to inspection of the property. Property is very old, bad and dirty..... It was a scam with me.....MMT Scam....poor

    Travel Month: Sep 2024

    Room: Deluxe

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    1.0

    Terrible Stay

    rahul d.business

    Scam, worst experience. Very old and dirty place, totally different as shown. Mmt team very bad, you guyz have to verify the place. Don't go. Never recommending

    Travel Month: Sep 2024

    Room: Deluxe

    • user photos
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    5.0

    Nice and clean

    kiran.business

    The hotel was nice and clean. Our room was well-kept and comfortable.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Perfect for relaxation

    laksh g.business

    The hotel was perfect for relaxation. It was peaceful and the room was comfortable.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Stunning!

    aadi.business

    Everything is clean, and there are big sofas. Tidy and relaxed.

    Travel Month: Jul 2024

    Room: Deluxe

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