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COUPLE
FAMILY
BUSINESS
SOLO
2.5
Average
15 User Reviews and 27 Ratings
Location4
Cleanliness2.8
Room2.7
Value for Money2.6
Hospitality3
Amenities3.2
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Guest Reviews
Everything was quite excellent
Rated 5.0 by Paramjeet Bishnoi . Feb 03, 2019
It was a pleasant stay and the staff was very cooperative and I loved the stay and will be definitely visiting the hotel again and again
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Great
Rated 5.0 by inderjit gill . Aug 07, 2018
Everything is OK. But need to get more punctual and work on cleanliness too.
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Superb
Rated 5.0 by Subhash Gupta . Jul 28, 2018
Excellent hotel 3 star food quality and staffs all good.
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Good Hotel in low budget
Rated 4.0 by Mohit Tiwari . Couple Traveller . Feb 23, 2019
Good Hotel in low budget and without hot water supply
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Awesome
Rated 4.0 by Rajesh Kumar . Family Traveller . Feb 18, 2019
Well furnished rooms and good location. Tasty food and prompt service makes it different from other hotels. I feel very comfortable with my family.
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Terrible Stay
Rated 1.0 by JasS Preet . Solo Traveller . Jun 13, 2022
I booked ac room in this hotel but they didn't give
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Wrong information provided
Rated 1.0 by Vaibhav Dubey . Solo Traveller . May 19, 2022
They denied to basic facilities like air conditioning which is mentioned here at mmt, room are also not upto the mark and bad higiene.
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Worst experience
Rated 1.0 by Akshay jawa . Business Traveller . Mar 19, 2021
Ac was not working. At-least they need to inform the guest before check in.
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Hotel O New Diamond has replied on Mar 25, 2021
Sincere apologies, akshay jawa! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james! Read more
Very bad service, room is very dirty washroom
Rated 1.0 by lalit choudhary . Solo Traveller . May 28, 2019
Totally very disappointed very bad experience Hotel New Diamond Kalka Shimla Road Zirakpur.
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Hotel O New Diamond has replied on Jun 11, 2019
We are sorry for the trouble. We've marked a note for the experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead. Read more
Experience
Rated 1.0 by jackey veera . Couple Traveller . Feb 24, 2019
Good experience to stay in you group
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Hotel O New Diamond has replied on Apr 22, 2019
Hi, Jackey! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil Read more
Terrible Stay
Rated 1.0 by Adarsh Kumar . Dec 11, 2018
Too much suffocated, no any window at 4 the floor without lift.
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Terrible Stay
Rated 1.0 by Gourav Baghla . Nov 26, 2018
Harassed by the hotel owner, didn't provide room at the earliest, kept waiting for an hour just because their issue with oyo and in the morning was not not provided with hot water. Missed an urgent meeting box of this mess. Will never recommend to anyone.
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Food
Rated 1.0 by Vishal Sharma . Sep 10, 2018
Service was OK, but food quality is not good. There was no mirror in the room, also food quality was very low.
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Terrible Stay
Rated 1.0 by ayushi gupta . Sep 03, 2018
The hotel didn’t have proper maintenance.
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Money wastage
Rated 1.0 by Gurpreet Singh . Jul 30, 2018
Total wastage of money. 0 star hotel. Please don't waste your money by booking this hotel food.