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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
2.7
Average
10 User Reviews and 16 Ratings
Location3.1
Cleanliness2.7
Room3.2
Food1.4
Value for Money3.2
Hospitality1.4
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Guest Reviews
Overall good experience
Rated 5.0 by Deepika Gupta . Family Traveller . Jun 21, 2019
All are good and it was very nearest from station. Room is neat and clean. Staffs are very cooperative. Go for it.
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Hotel O Novelty Inn has replied on Jun 23, 2019
Appreciate your feedback, Deepika Gupta! Please share your views in the future as well. We would love to be your host again soon) regards, Vishal Read more
Nice Hotel
Rated 4.0 by PIYUSH KUMAR . Family Traveller . Dec 12, 2019
Location of the Hotel is good. Breakfast have only one variety Service is nice. Staff behavior is nice
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Hotel O Novelty Inn has replied on Dec 14, 2019
Appreciate your feedback, Piyush! Have a wonderful day ahead) regards, Rahul! Read more
Hotel
Rated 2.0 by Rohit Kumar . Group Traveller . Jul 29, 2019
Not satisfied with this booking
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Hotel O Novelty Inn has replied on Aug 01, 2019
We're sorry for the trouble, Rohit! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Sagar Read more
We stayed for 1 day but it was difficult for us to stay there for 1 hour. The room was messy, not clean and hygienic and so dirty, the bathrooms taps were leaking and even rooms floors were automatically leaking water. God knows how, the room service was extremely slow as we ordered lunch and it took almost more than 1 hour to bring the lunch.
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Fraud type
Rated 1.0 by dayanand verma . Business Traveller . Sep 08, 2022
Room booking hone ke bad v room deta hai
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Terrible Stay
Rated 1.0 by Shyam Mishra . Business Traveller . Jul 08, 2022
Property is in street rooms was not hygienic. Food cost is to high and test is don't recommend to anyone to take food or use this property
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it was a nightmare and worst experience
Rated 1.0 by Kumar Raj . Solo Traveller . Jun 06, 2022
this was one of the horrific stay at the hotel. i was denied check-in on the first day offered me lesser price and hotel wanted to charge more. With multiple calls to the customer service for Oyo, they offered a refund of the extra amount paid so I paid extra amount and still waiting for the refund. talking about the hotel. it was something else and should be used for hourly basis booking where no room service is required. they early mentioned:
1. price
2. tv
3. wif
4. clean and hygienic bedsheets and blankets
but to my surprise, TV was not working, i had to pay the extra amount, there was no WiFi in the room and wifi and TV was available on reception only.
soo dirty bedsheets and a blanket that sucks and smells like a rotten body was covered with it.
please note: this was not only with me, it happens to everyone that books hotel thinking it's a family hotel with basic facilities.
i will never book any booking with MakeMyTrip and Oyo in future and does not recommended the same.
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Terrible Stay
Rated 1.0 by Nandlal Hembram . Couple Traveller . Aug 28, 2019
Dirty room, staff asking for more money than booking amount, bad service
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Hotel O Novelty Inn has replied on Sep 03, 2019
Hi, Nandlal! We are extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Navneet Read more
Terrible Stay
Rated 1.0 by Pushpa Tudu . Family Traveller . Aug 27, 2019
Room was not clean and I booked Hotel through make my trip and I have already paid but when the time of checked in they asked for more money to stay otherwise they are denying. Worst service I have ever seen. They not clean room properly. Behaviour of staff nod good. Even you call receptionist they not short out your problem. Hotellers are greedy for money
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Hotel O Novelty Inn has replied on Sep 03, 2019
Hi, Pushpa! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Swarna Read more
Disappointed with the Hotel
Rated 1.0 by Akshay Kumar . Solo Traveller . Jul 24, 2019
Dirty room, dirty bathroom, broken window and unprofessional staff
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Hotel O Novelty Inn has replied on Aug 05, 2019
Hi, Akshay! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Vishal Read more