Thanks for your kind and lovely words, manish kumar! the biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, karishma! Read more
Terrible Stay
Rated 1.0 by Suryakanth Mishra . Sep 13, 2024
Room is not up to mark cloths are changed after several requests. Staffs are good helping nature. No thanks
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Worst hotel in ahmedabad i will never stay there again
Rated 1.0 by Aman jain . Family Traveller . Apr 01, 2024
Worst hotel i have visited its not a hotel its gutka tambaku wall ka ghar sabse kharab h yegg hag-ah pt a nhi hotel kisne bol diya isko
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Terrible Stay
Rated 1.0 by Absar Pathan . Mar 05, 2024
The hotel was good but the staff was not good, rude and unhelpful. No cleanliness in the room(there was left over and garbage in the room including used c*nd*m and lots of hair here and there. That was very disgusting) the ac wasn't working properly and had no remote. Electric cables were exposed and it could've been dangerous for me. Something was hidden in the washroom with tape and newspaper. Very bad. I felt like i was deceived because while booking it was showing wifi available but when i reached the hotel they said that it's just available in the counter area and not in rooms. That was very inconvenient. I couldn't even cancel my booking because it was non-refundable, i was very disappointed. I booked because i was very exhausted and needed rest while i completed my work in the hotel room but because of no wifi i couldn't do that. I believe there should be proper transparency of things so that a customer can decide whether to book it or not. I am not happy after all this and i wish to give it no stars. I would not prefer this property, nor recommend it to anyone. Highly disappointed.
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The hotel has charged more and denied for stay
Rated 1.0 by Vijay Bhatti . Solo Traveller . Sep 13, 2022
Hotel has charged 400 rs more to me
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Hotel O Poonam Palace has replied on Nov 03, 2022
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, time Read more
Terrible Stay
Rated 1.0 by Mukesh yadav . Business Traveller . Jan 06, 2020
Hotel was good but I will experience very bad about tv, clean, water, AC and very slow response by hotel reception.
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Hotel O Poonam Palace has replied on Jan 09, 2020
Hey Mukesh, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Rahul! Read more