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Dum Dum, Kolkata | 4.1 km drive to Netaji Subhash Chandra Bose Airport
25 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight consistent issues with cleanliness and service at the property. Many guests faced problems with room availability, being asked for extra charges, or shifted to poorly maintained rooms. Complaints about unhygienic conditions and inadequate adherence to covid protocols were common, leading to health concerns for some. While a few mentioned good hospitality and safety for couples, the overall sentiment leans towards dissatisfaction with the experience, cleanliness, and value for money.
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Terrible Stay
It was a very bad experience to me they dint gave me room after booking asked for more money and u shifted me to another room even that room was very dirty no clean i gave extra 500 avftr booking really it was a very bad experince to me
Room: Classic
Terrible Stay
Very bad hotel and the worst service i had ever experienced
Room: Classic
Hotel O Red Rose Near Noapara Metro Station has replied on Wed May 31 16:11:06 IST 2023
Hi, Bankim! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
Hotel denied to give room
Hotel stuff denied to give room. They said they can't give en y room in this booking price. I have to book room separately off line. My habe lost my booking amount in make my trip.
Room: Classic
Poor Stay
businessfirst I booked for 26th and 27th aug 2022 but on 27th aug morning I found inspite giving 2 days payment, it was booked for one day only. it was so embarassing situation. then i again booked for 27th aug and got stay at hotel red rose but again it was bluff from their end. after reaching at that hotel, I found, there was not any room at the rate oyo offered means i need to pay more. this was not the end. again they send me to another hotel and they also told me same story that room rent is higher. I feel oyo should wipe out their business as their service seemed to me completely worthless. they can't do anything except harrassing their customer. my complete day they just ruined and also my money wasted. i am so much dissatisfied and will tell everyone not to go through oyo
Room: Classic
Hotel O Red Rose Near Noapara Metro Station has replied on Thu Nov 03 14:32:52 IST 2022
Hi, anurag agarwal! we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, divya
This hotel is total unhygienic and pathetic.
I stayed at this hotel few days back and after checking out i was having a high fever with cough and cold the same day, before checking in i was perfectly okay. The room was so unhygienic, the should follow all the covid rules and sanitize thier room properly.
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Mon Aug 30 12:04:06 IST 2021
Hi, remansu gupta! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, amit!
Service
Stay is very comfortable. Services are fantastic
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Fri Aug 20 07:42:57 IST 2021
Hey, pun-am shaw! thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, rahul
Food is soo costly
Died room. And costly food
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Mon Aug 30 12:01:29 IST 2021
Sorry for the trouble caused, anirban khashnabish! thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, sara!
Poor Stay
Poor hotel system in future i suggest don't visit this place
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Mon Aug 30 12:01:29 IST 2021
Sorry for the inconvenience you faced, sudeep! we have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, ivy
All okay.
Very good for couples and it’s safe
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Mon May 03 07:55:48 IST 2021
Hey, subrata dey! love to see such an amazing review and we would love to host you soon ) have a rocking day ahead ) regards, rahul
Good
Good accommodation. Hospitality good
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Mon Nov 23 06:30:10 IST 2020
Hi, biplab halder, we are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, james!
Locality was bad.
Hotel locality was not good before entering the hotel. Outside hotel it was too dirty and before entering to lift it was very dirty
Worst experience. Since they are not maintaining santization process and the locality was not good too much dirty outside.
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Sun Oct 04 19:30:34 IST 2020
Hi avinash kumar thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, james!
nice stay
👌excellent, polite behaviour of all staffs, foods were delicious
Room: Classic (2X)
Hotel O Red Rose Near Noapara Metro Station has replied on Sat Sep 19 07:22:04 IST 2020
Delighted to hear your such lovely words of praise, priyam biswas! we will work round the clock to meet up to your expectations & appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, amit
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