The property has mixed reviews from guests. Some guests had a pleasant experience with well-maintained rooms, friendly staff, and good value for money. The rooftop area offers amazing views and the check-in and checkout process is smooth. However, some guests faced issues with hygiene, cockroaches in the room, and uncomfortable beds. Some guests were asked to pay extra charges at check-in, which caused inconvenience. The staff was not cooperative in some cases and did not provide basic amenities like toothpaste and complimentary water bottles.