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Husainganj, Lucknow
82 Ratings, 46 Reviews
Last 10 Customer Ratings (Latest First)
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Teriffic
This hotel is worst, lift is not working, they are making fool to the customer. Never ever visit their.
Room: Classic
Rude behaviour of hotel staff
Very terrible experience. Never go to this hotel because they denied checkin after booking from mmt.
Room: Classic
Terrible Stay
They have taken rs. 300 for extra bed.
Room: Classic
Hotel O Richa Grand has replied on Wed May 31 16:08:05 IST 2023
Hi, we are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.
Terrible Stay
Me and my friend book 2 room and pay at booking time. When we reached hotel he denied to allocate room and miabehave. After a long argument he allocate only 1 room for both which was very dirty
Room: Classic
Hotel O Richa Grand has replied on Wed May 31 16:04:32 IST 2023
Hi, Omendra! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Sapna
Terrible Stay
The category of room i had booked initially was not given, hotel manager said was not suitable for me. I don't what he meant by that. Anyway i had to pay rs 450. 00 per night extra and then i was allocated room number 104. Lift was not working, kitchen was non functional, room telephone was broken, so for every little thing i had to walk down to the reception. All in all not a good experience. Thanks.
Room: Classic
Terrible Stay
I am total disappointed. When i reached hotel he said there is no classic rooms available, you have to book deluxe room for that you have to pay 500 extra. Also rooms are so dirty and unhygienic. Washroom is so dirty. Charging point in the room besides bed are damaged. Tv was not working. 4-5 times power cut for half hours really worst experience. Ordered food while taking order that kitchen person is saying full and half both are available we ordered half he charged full plate amount. This is really ridiculous. I request you to refund my extra amount charged by hotel which is 1070
Room: Classic
Bad behaviour by staff
Extra money demanded by hotel.
Room: Classic
Linen was not of good quality
Linen used in hotel was of poor quality. They told me that they will change the linen just wait in the room. After that they dont change anything and room sevice was also not good n not on time. Very very bad experience. And also charged me extra money when i reach the hotel.
Room: Deluxe
Service was not good
familyHotel rooms are not clean and no support from hotel staff.
Room: Classic (2X)
Hotel O Richa Grand has replied on Fri Mar 12 09:00:22 IST 2021
We are really sorry to disappoint you, amit kumar! thank you for notifying us and we will surely be working for the better guest experience. Regards, james!
Rooms are poor
so dirty blanket and bedsheet and rooms is so small location is quite good they did not allow for oyo bookings plz remember this guys
Room: Classic (2X)
Hotel O Richa Grand has replied on Thu Mar 11 17:00:32 IST 2021
Sorry for the trouble caused, nitesh tiwari. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!
It was nice stay
Good service, atmosphere, food & staff.
Room: Classic (2X)
Hotel O Richa Grand has replied on Fri Jan 01 14:00:11 IST 2021
Hi ankit mishra, thanks a lot for staying with us. Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, james!
Food is good but for families it is not suggested. For single stay it is ok but not too good
Its ok. Food is good but for families it is not suggested. For single stay it is ok but not too good
Room: Classic (2X)
Hotel O Richa Grand has replied on Mon Mar 09 18:12:22 IST 2020
Hi Venkateswarlu, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Sakshi!
Nice
Peaceful stay but no food from outside is allowed
Room: Classic (2X)
Hotel O Richa Grand has replied on Sat Nov 16 21:32:51 IST 2019
Hi, Surya! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Stay at Richa
It was good, though cleanliness is required and more variety of food is required.
Room: Classic (2X)
Hotel O Richa Grand has replied on Tue Sep 03 19:20:43 IST 2019
Thank you so much for the positive rating, Nandini! Thank you for sharing this with us, we've duly noted your feedback and we'll strive for a better experience in the future. Regards, Rahul.
Excellent Stay
It was a great stay. Nice food. Nice staff. Good location.
Room: Classic (2X)
Hotel O Richa Grand has replied on Wed Aug 21 06:37:08 IST 2019
Thank you for rating us super, Astha Mishra! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Amit
Excellent Stay
Over all good and satisfactory service
Room: Classic (2X)
Hotel O Richa Grand has replied on Thu Aug 08 06:38:02 IST 2019
Thank you for your sweet words, Rashid Ahamad! We hope to give you a consistent service every time. Regards, Amit
Average good hotel near charbagh
Overall good stay. I always stay there.
Room: Classic (2X)
Hotel O Richa Grand has replied on Thu Aug 01 10:30:49 IST 2019
Hi, Sachin! Happy to hear that you loved our services. We're amazing just because of amazing guests like you. We look forward to serving you again. Regards, Navneet
Worst experience, never even try it
Worst ever experience, never even if given free
Room: Classic (2X)
Poor Stay
Not well behaved Very bad cooperative.
Room: Classic (2X)
Hotel O Richa Grand has replied on Fri Jul 05 18:38:51 IST 2019
Sorry for the hassle you faced, Sameem! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Value for money!
Had a smooth stay, the location of the property is quite and noise free. Room was good, clean and with proper amenities. Best part is the prompt power back-up. However, if the management can improve things like asking the customer before hand for breakfast rather them waiting for the breakfast time to get over. If you are charging for a facility like breakfast, why not provide it? And please improve the quality of the breakfast.
Room: Classic (2X)
Hotel O Richa Grand has replied on Thu Jul 04 18:39:46 IST 2019
Hi, harsh! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet
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