The property has received mixed reviews from guests. While some have praised the courteous and accommodating staff, clean rooms, and essential amenities like WiFi, pool, and pet-friendly environment, others have complained about the lack of cleanliness, broken bed sheets, and bad smell in the bathrooms. Some guests have also criticized the indifferent and rude behavior of the staff, while others have enjoyed the charming ambiance and perfect stay. Overall, the property seems to have room for improvement in terms of cleanliness and maintenance.