Important information that you need to know before you book!
All
COUPLE
BUSINESS
SOLO
2.6
Average
17 User Reviews and 30 Ratings
Sort By:
Guest Reviews
Feedback
Rated 5.0 by HIMANSHU KHANNA . Oct 13, 2022
great hotel ❤️ I love it ❤️ & very polite staff
Do you find this helpful?
Hotel O Samar Palace has replied on Oct 20, 2022
Hi, himanshu khanna! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, navneet Read more
Personal visit
Rated 5.0 by Vaibhav Maheshwari . Couple Traveller . Jun 09, 2022
Staff is polite, understanding and place was safe and comfortable
Do you find this helpful?
Hotel O Samar Palace has replied on Jun 15, 2022
Thanks for taking out your valuable time to rate us, vaibhav maheshwari! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, sagar Read more
Excellent Stay
Rated 5.0 by tanya tanya . Couple Traveller . Feb 26, 2022
It was good overall.
Do you find this helpful?
Hotel O Samar Palace has replied on Feb 28, 2022
Thank you for your appreciation tanya tanya! we hope to give you a consistent service every time ahead. Regards, martin! Read more
Good stay
Rated 5.0 by Deependra Saini . Couple Traveller . Nov 12, 2021
Worth stay for the price so i suggest to all who is short on money can go to this hotel
Do you find this helpful?
Hotel O Samar Palace has replied on Nov 18, 2021
Hi, deependra saini! thank you so much for rating us positively) looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, amit Read more
Lovely stay!
Rated 5.0 by Deependra Saini . Couple Traveller . Oct 31, 2021
Efficient, economical and comfortable stay!
Do you find this helpful?
Hotel O Samar Palace has replied on Nov 06, 2021
Hey deependra saini, it's always good to see our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! regards, navneet Read more
Good stay!
Rated 5.0 by Deependra Saini . Couple Traveller . Oct 31, 2021
Room was clean, hospitality was good and price of the property was efficient.
Do you find this helpful?
Hotel O Samar Palace has replied on Nov 06, 2021
Hi, deependra saini! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, hemant Read more
Decent hotel
Rated 4.0 by Abhishek Kumar . Solo Traveller . Aug 11, 2021
The hotel is decent, but the bathroom facilities are not very good
Do you find this helpful?
Hotel O Samar Palace has replied on Aug 30, 2021
Hi, abhishek kumar! thank you for rating our services. We understand that you are not completely satisfied with the experience you had with us. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests. Regards, sara! Read more
Poor Stay
Rated 2.0 by Mukesh BHARGAV . Jul 20, 2023
Your partner charged me 1800 extra amount for that day
Do you find this helpful?
Poor Stay
Rated 2.0 by Ashish Kumar . May 09, 2023
In my room the bedsheet and pillow is dirty and tv not work. The toilet also not clean. The tap of the basin not work. The water bottles provided by hotel is also not good. It is used water bottles. Very bad experience.
Do you find this helpful?
Hotel O Samar Palace has replied on May 31, 2023
Hi, Ashish Kumar ! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa Read more
Terrible Stay
Rated 1.0 by Punit Bhati . May 17, 2024
Hotel was not as shown in pictures, bedsheets were dirty, room not clean properly, un hygienic, bad experience
Do you find this helpful?
Wrist
Rated 1.0 by Raviprabha Singh . Solo Traveller . Aug 22, 2023
They changed the extra 300. Fraud employees and worst room condition even bathroom doors do not have any lock. As i opened the main door door handle dropped.
Do you find this helpful?
Terrible Stay
Rated 1.0 by Raju Jatav Sittu . Oct 13, 2022
Poor service. They charge 250 extra for gst. No need discounts need refund. Due to poor service. We are stay only 2 hours
Do you find this helpful?
Room is not clean
Rated 1.0 by Rajat Kasana . Solo Traveller . May 29, 2022
Room and not clean and mattress is not good
Do you find this helpful?
I was wait there, 1 hours for check in
Rated 1.0 by Arvind Yadav . Business Traveller . May 08, 2022
There were neither staff or not reciepion was supportive, also not the bucket in bathroom, not running ac. Very 3rd class experience in this hotel
Do you find this helpful?
Complaints regarding rooms
Rated 1.0 by Prakash ji . Solo Traveller . Dec 30, 2021
Im sorry to state this here but the worst place i ever visited' ' no good facilities at all' in terms of rooms and staff.
Do you find this helpful?
Hotel O Samar Palace has replied on Feb 03, 2022
Sorry for the inconvenience, prakash ji. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james! Read more
Very bad hotel
Rated 1.0 by Rajesh Singh chauhan . Solo Traveller . Nov 30, 2021
Hotel is very bad no cleanliness bathroom is dirty bad is also dirty, will never recommend to anyone for this hotel
Do you find this helpful?
Room service
Rated 1.0 by Rahul jangir . Solo Traveller . Oct 10, 2021
Poor room service. Location is good
Do you find this helpful?
Hotel O Samar Palace has replied on Oct 22, 2021
Hi, rahul! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy Read more