Important information that you need to know before you book!
All
FAMILY
BUSINESS
GROUP
SOLO
3.0
Good
12 User Reviews and 27 Ratings
Sort By:
Guest Reviews
Rooms look same as shown
Rated 5.0 by Parvathy Sajeevan . Family Traveller . Apr 09, 2022
The location was bit inside
Do you find this helpful?
Hotel O Sm Residency has replied on Apr 11, 2022
Hi, parvathy sajeevan ! thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, karishma! Read more
Good Stay
Rated 4.0 by Pranati khan Mandal . Family Traveller . Nov 13, 2022
Really helpful. Polite behavior. Surroundings is good.
Do you find this helpful?
Good Stay
Rated 4.0 by Pranati khan Mandal . Family Traveller . Nov 08, 2022
Good stay. Good behavior with us.
Do you find this helpful?
Average Stay
Rated 3.0 by PRAVEEN M P . Group Traveller . Dec 03, 2022
They asked for more money. Please call the hotel and confirm before booking.
Do you find this helpful?
Not good experience at
Rated 2.0 by Varun Mittal . Mar 08, 2024
Hygiene is worst. Food option is not good. Safety wise also i was not comfortable. The feeling cant be expressed, it was so worst.
Do you find this helpful?
Poor service and bad location
Rated 2.0 by Rajdeep Chakravarty . Business Traveller . Nov 12, 2022
1. Rooms are clean but very small
2. Service was pathetic. 3. We stayed 3 nights 4 days but no one came for cleaning. 4. No water and glass 5. Took 300 extra for 2 hr early check in though most of the rooms were vacant. 6. There is nothing outside the hotel, no single shop or restaurant.
Do you find this helpful?
Poor Stay
Rated 2.0 by Sammuzzwal Chakravorty . Sep 29, 2022
Bad. Hygiene and cleanliness is not maintained. I've seen them cleaning toilet seats with towel. Bedsheets are in torn-ed and stained condition. Tv doesn't work. Staff is totally unprofessional.
Do you find this helpful?
Very pathetic service
Rated 2.0 by Krishna Prasad Sharma . Aug 23, 2022
We are very upset to hotel staff, tv not working since arrival time lien was bat s mail no body visit at room service we will not recomandation this hotel.
Do you find this helpful?
Poor Stay
Rated 2.0 by Shafeeque A . Solo Traveller . Jul 02, 2022
The stay is okay thats all. At the time of chekin they asked some extra payment.
Do you find this helpful?
Poor Stay
Rated 2.0 by Sumit Garg . Solo Traveller . Mar 13, 2022
Pathetic place. It dint have complimentary meals which i had paid for. Bad linen. Had to ask for toiletries.
Do you find this helpful?
Hotel O Sm Residency has replied on Apr 08, 2022
Hi, sumit! we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, amelia. Read more
Worst experience
Rated 1.0 by vikranth Clement . Family Traveller . Jun 01, 2022
Staff is very rude. Manners less
Do you find this helpful?
Worst service
Rated 1.0 by Prasoon S . Solo Traveller . Mar 14, 2022
Room is in pathetic condition and the services are hopeless
Do you find this helpful?
Hotel O Sm Residency has replied on Apr 08, 2022
Hi, prasoon! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, amelia Read more
