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COUPLE
FAMILY
BUSINESS
SOLO
3.1
Good
19 User Reviews and 40 Ratings
Location3.1
Cleanliness3
Room2.7
Food4
Value for Money2.7
Hospitality4
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Guest Reviews
Excellent Stay
Rated 5.0 by Duraisamy AN . Family Traveller . Jun 12, 2019
Everything is good. Nice ND clean rooms
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Hotel O Sri BKM Guest House has replied on Jun 15, 2019
Thanks for the perfect rating, Duraisamy an! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Sagar Read more
Value for money
Rated 5.0 by Pushpa Sahu . Family Traveller . Jun 09, 2019
Got the best deal on MMT and was really happy with it.
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Hotel O Sri BKM Guest House has replied on Jun 13, 2019
Great to hear this, Pushpa Sahu! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible... Read more
Avoid if you could
Rated 4.0 by madhumathi sridharan . Family Traveller . Oct 15, 2019
The fundamental problem is they have very rude staff and the rooms are misportrayed. What you see is not what you get. I got a room with AC and fan not working which is next to impossible in Chennai. To circumvent this problem I asked for another room, for which I was charged extra. This room was quite good and well maintained. There is no room service so you'll have to go out of the guest to buy even smallest of things. Lift went out of order and the management do not care about it. My family had to suffer as I travelled with aged folks. I would not prefer or recommend this property.
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Hotel O Sri BKM Guest House has replied on Oct 26, 2019
Thank you so much for the positive rating, Madhumathi! As per the review, it seems that you aren't completely satisfied with our services. Be assured, we've marked a note of this issue and we'll strive to ensure better services further. Regards, Amit. Read more
Good Stay
Rated 4.0 by Ganesh Hariharan . Nov 04, 2018
Not tasted food here. Came for business trip. Good budget place to stay in Chennai.
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Location
Rated 4.0 by Neelam Yadav . Sep 28, 2018
location is too good. good and cheap eating joints nearby as well as good for shopping.
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Average Stay
Rated 3.0 by Athul Rajan . Aug 05, 2024
Room is good but the service and attitude of staffs are not so good. Staris are not neat as it's full if waste done
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Hotel
Rated 3.0 by janarthan A . Business Traveller . Mar 11, 2020
Bathroom average clean only air condition room is also average
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Hotel O Sri BKM Guest House has replied on Mar 13, 2020
Hi, Hanarthan! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Jamil Read more
Average Stay
Rated 3.0 by Dheena Dhayalan . Family Traveller . Jun 12, 2019
Room rate different booking amount and hotel amount so totally two amount. Tv not working I give complaint but not rectified
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Hotel O Sri BKM Guest House has replied on Jun 17, 2019
Hi, Dheena! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin Read more
Average Stay
Rated 3.0 by Amrapali Gupta . Family Traveller . Apr 10, 2019
Felt difficulty in finding the hotel as the name given online and actual names are different
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Hotel O Sri BKM Guest House has replied on Apr 15, 2019
Hey Amrapali! As per the feedback, it seems that we aren't able to live up to your expectations, however, we'll put in our consistent efforts to ensure better services in the future. Regards, Navneet Read more
Good budget stay in T Nagar
Rated 3.0 by Ashish Tiwari . Jul 29, 2018
Nice comfy stay with ample options nearby for vegetarians. The complimentary food provided was tasty and had authentic south Indian taste. The staff were cordial. Very conveniently located.
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Poor Stay
Rated 2.0 by Balaguru Ramaswamy . Nov 06, 2024
Room not working light
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Poor maintenance
Rated 2.0 by Riewphira Dohtdong . Family Traveller . Mar 11, 2020
No greetings at entrance. The room was okay but the bed was horrible. The bed sheet were stained and the pillows look completely unchanged from the last guest. Strands of hair could be found on the pillows as well as bed sheet. When ask to remove the bed sheet and replace with a new one, the helper just kept on reminding it's a clean one and no need to change. The goodnight repellent was outdated or wasn't in used for ages which is visible by the condition of the bottle. The bathroom was clean and neat but mosquitoes all over the place. For a day or two it would be great as it is located near the market area but for longer period not a good place. The lobby was dirty and the forth floor towards the lift was fill with piles of mattress. Oh fun fact there's a lift to 4th floor but it's blocked by the pile of mattress, so have to use the stairs. 2.5/5.
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Hotel O Sri BKM Guest House has replied on Mar 15, 2020
Never meant to disappoint you, Riewphira! We will deep dive into this issue and we will put in our best efforts to serve you better. Regards, Shreya! Read more
Complimentary breakfast is good
Rated 2.0 by Meghana Chowdary . Solo Traveller . Jun 10, 2019
Charged extra amount which not reasonable
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Hotel O Sri BKM Guest House has replied on Jun 13, 2019
Dear guest, we deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to k... Read more
Terrible Stay
Rated 1.0 by Manikanta R . Aug 08, 2024
Very worst quality of rooms, no neatness room was stinking and service is very very poor
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Terrible Stay
Rated 1.0 by Joyce Premila . Aug 01, 2024
Rooms are neat but they mentioned ac room. But they simply say ac is not working. I paid ac room but i stayed with out ac. It’s horrible stay
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Terrible Stay
Rated 1.0 by Sheldon Correa . Aug 01, 2024
The room doesn’t provide a blanket, towel or any toiletries the room wash room door is broken and the jet spray doesn’t work nor the hot water tap works and also there are a lot of cockroaches and no wifi for the customer
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They said sold after receiving my money, I need my money back
Rated 1.0 by rajesh thangaraj . Couple Traveller . Jun 09, 2019
After full payment done in online, they said rooms are sold out, go and find another hotel.
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Hotel O Sri BKM Guest House has replied on Jun 13, 2019
Dear Guest, we deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to k... Read more
Terrible Stay
Rated 1.0 by LAKSHMINARAYANAN SIVAGURUNATHAN . Dec 10, 2018
They have charged additional amount over and above the amount agreed and paid to MakeMyTrip.
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Terrible Stay
Rated 1.0 by Deva Raj . Jul 10, 2018
All fine but they charged extra amount. They telling for this application, say amount they can not provide.