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COUPLE
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SOLO
2.6
Average
26 User Reviews and 37 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by sachin bharuka . Solo Traveller . May 15, 2019
Really Worth the amount paid. Good experience.
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Hotel O Sun Palace has replied on May 24, 2019
Thank you for sharing your seamless experience. We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Read more
Decent stay
Rated 5.0 by sunny sirohi . Jan 31, 2019
Decent stay at Sun palace and at very good location too
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Worth the price paid
Rated 5.0 by Randeep Singh . Dec 17, 2018
Worth it if you have to stay for a couple of days. Food is good and rooms are kept clean with all the amenities provided as advertised.
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Excellent stay
Rated 5.0 by Niranjan Kishan . Dec 06, 2018
Hotel is really good, having a good location and well maintained rooms. Food quality is good, overall excellent stay. Very good maintained hotel, rooms are neat and clean, bathroom is nice, food quality is good and overall excellent stay.
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Best
Rated 5.0 by rohit abrol . Sep 20, 2018
Best.
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Best
Rated 5.0 by rohit abrol . Sep 17, 2018
Must visit. Nice place to stay. Extended one more day and room are clean. Best place to stay near Karol bagh. Staff is great. Best time I had. extended one more day here. A great stay.
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All is well
Rated 5.0 by Shamshad XXX . Aug 21, 2018
All is well at Hotel Sun Place.
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Nice hotel to stay
Rated 4.0 by Sunny sirohi . Feb 03, 2019
At very good location and staff is cooperating
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Good Stay
Rated 4.0 by vijaya lakshmi . Jan 21, 2019
Stay was good. Service was also good. Room is small but maintained cleanliness. Hotel manager is a very responsible person and responded well for all my queries. The only thing Am not satisfied is they didn't clean the room the second day.
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Nice place and service is good too
Rated 4.0 by Nitasha Singh . Sep 11, 2018
Food is good, nice staff, well cleaned room. View is good. Service is also good.
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Good Experience
Rated 4.0 by himanshi sehgal . Jul 17, 2018
Overall it was a very good experience
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Regarding meals
Rated 3.0 by AUCHOYBUR VEERJANANDMR . Solo Traveller . Apr 22, 2019
At the time of booking, I got the breakfast meal free in my package but after check-in Hotel management denied to serve breakfast free. So there is no transparent system.
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Hotel O Sun Palace has replied on Apr 30, 2019
Hi, Auchoybur! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal Read more
Average
Rated 3.0 by Apratim Ghosh . Jul 13, 2018
MakeMyTrip or OYO give you price like less. But in actual they want more as their owner's order. For that type of incident, you can contact the receptionist with soul patch(I forgot his name) is the only helpful staff. Other staffs are not that good. And also I wanna recommend that if you get thirsty, order them to fill the jug(this is free) in your room, not packaged water(this isn't) they bring you. Food is not good as their price, go outside. Ask about Chinese Restaurant or a Dhaba nearby.(walk 2 minutes.)
OK rooms don't expect too much but yes value for money as I paid 1700 for 2 nights which is pretty decent for a hotel in Delhi. Good thing they allowed us early check-in around 4 hours thanks for manager.
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Rude staff
Rated 2.0 by Saiyed Wahidunnisa . Sep 02, 2018
Location is good. Clean room but little small. Pathetic staff. Disgusting room service. No manners, don't know how to talk to people. I would not be staying there again. Staff was very rude. Need to improve on the room service. Room was little small and bang on the road. So little.
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unhygienic
Rated 1.0 by Binju mara . Family Traveller . Sep 22, 2022
asking extra charges of 2400 for two room. Room condition was not at all good. Terrible experience
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Third class seva
Rated 1.0 by Akash Ashok Jadhav . Business Traveller . Sep 21, 2022
The hotel is very bad. I booked. The hotel manager said that we have nothing to do.
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Hotel O Sun Palace has replied on Nov 03, 2022
Hi, akash! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, time Read more
Terrible Stay
Rated 1.0 by ashish agarwal . Jun 25, 2022
The hotel denied check in at 12 midnight, and mmt doesn't looked into this matter till now, i booked a new place for 2700 in emergency. Seeking for actions from your end, or i need to file a complaint for this, as every-time i accelerate the issue but mmt is not even considering
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Terrible Stay
Rated 1.0 by Ashutosh Nayak . Jun 12, 2022
Worst experience ever.
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Worst hotel
Rated 1.0 by Shreya Sreejith . Family Traveller . Apr 08, 2022
We booked 2 rooms and made the payment also but when we reached the hotel receptionist said we have to pay more, the behaviour of the hotel receptionist was very rude. He gave only one room instead of 2. Me and my family 5 people had to sleep in one filthy dirty room. The room in the picture and the actual room is completely different. Not at all neat and clean, damaged roof, filthy toilet, dirty bed sheet and pillow. We didn’t have any other option at night 1 o clock, that’s why we stayed their. Really regret the stay.