The property has received mixed reviews from guests. While some appreciated the helpful staff, large and tidy rooms, and hygienic environment, others complained about dirty bedsheets and pillow covers, terrible maintenance, and lack of basic amenities like AC, TV, and water heater. Some guests also had to pay extra charges for early check-in or were blackmailed for more money before check-in. Cockroaches and bad smell in the rooms were also reported. Overall, the property needs to improve its maintenance and amenities to provide a better experience to guests.