The property is located near Karol Bagh metro station and has courteous staff. However, guests have complained about unclean rooms, broken amenities, and poor food quality. Some guests also reported the presence of lizards and bed bugs in the rooms. The property has no lift and the surrounding area is not suitable for solo female travelers. Some guests were charged extra upon arrival and faced issues with booking through third-party platforms. Overall, the property has mixed reviews with some positives but several negatives.